Simply Property Management- Paielli Realty, Inc.

I was a client of Simply Property Management for over five years, managing my investment properties in Tucson, AZ. For most of that time, we did not experience major issues. Unfortunately, my experience in 2025 deteriorated significantly and ended in a way I consider unethical and retaliatory. In March 2025, one of my tenants vacated a unit. The property manager assigned to my units, Cara, was completely unresponsive. I was never notified that the tenant had moved out, and the property sat vacant for over six months without my knowledge. I only discovered there was an issue after noticing a discrepancy in my monthly owner draw deposits and repeatedly reaching out for clarification. Cara rarely returned calls and seldom responded to emails. After multiple messages and follow-ups, she fina

Simply Property Management is the best property management company in the valley. Their level of knowledge in the market is exceptional. We have several rental properties with them and from start to finish, they make everything easy. We breathe easy knowing they will take care of all our properties. Their network of renters gives us a peace of mind that we will always have tenants in our rentals. Definitely recommend them to any who do want the stress of managing rental properties.

Thank you so much Sandra for our stove issue. Sandra has been very prompt and helpful during this maintenance request. I am grateful for the communication, understanding, and assistance. Thank you so much!

I applied for a home and sent all paperwork needed. Paid $150 in application fees and haven’t heard back. The number listed goes straight to voicemail and no one has called back its been weeks. I have tried to email as well and no response.

I urgently need to receive a letter/document from them, but it seems impossible. I finally got through to customer support, yet even they couldn’t tell me when the manager Cara I actually need would call me back. If support doesn’t know, then who is supposed to know? And who is supposed to actually do their job? This level of disorganization is completely unacceptable. Communication with clients is absolutely zero