Silver Creek Apartments

BEWARE RATS AND ROACHES!!!! Building 2 has roaches and rats living in the walls. Multiple rats chewed holes in the kitchen and gained access to my apartment as well as daily roach sightings. All pest control did was check my unit and place down bait and maintenance patched the main hole. However, rats could be heard running and scratching in the ceiling/walls at all hours of the day and night. I spoke to my neighbors who confirmed they’d also been dealing with roaches for months and could hear the noises. A city inspector came out and gave a violation for it but the issues persisted. Management is also extremely unprofessional and don’t seem to care about you as long as they’re making money. Overall experienced a horrific living situation.

They advertise a $250 "security deposit" as part of the rental application process (on top of a $50 application fee), and then if you decide not to sign a lease they keep your "security deposit" as nonrefundable because they "held the unit for you during the application process." This may technically be legal, but it's sleazy, and prospective renters should know about it.

I have lived at Silver Creek now for almost 3 years in different units and have had a really great experience. Maribel and Lidia are always so helpful, kind, and accommodating. The pool is kept clean, the complex is really quiet, and there’s always a good amount of parking. For the location and the amount of space I’ve had in both units I’ve lived in it’s very reasonably priced as well. You’re within walking distance of coffee shops and restaurants and a few bars and just about 7 or 8 minutes from downtown and it’s very public transit accessible as well. I will say my electricity bills are a little higher than they would be in a newer build but maintenance has always been quick to respond to my needs.

I had an outstanding experience moving into Silvercreek Apartments in Austin, Texas, thanks to the incredible support from Maribel and Lidia. From coordinating paperwork to offering a warm welcome, their guidance made relocating from the East Coast stress-free. The maintenance tech, Edwardo, is exceptionally responsive; he promptly fixed a minor plumbing issue within hours, ensuring comfort from day one. The friendliness and efficiency of the entire staff create a community atmosphere that truly feels like home. Silvercreek stands out for its exemplary service and welcoming vibe. I highly recommend it to anyone seeking a hassle-free living environment in Austin! And you can’t beat being 7 to 10 minute drive from downtown. Being in the center of it all for this pice is a steal.

Short version: Don't live here if you are not willing to be in a rundown poorly maintained building. While it may seem like an incredibly affordable place to live, you will pay for it in other ways. My electric bills have been higher than my parents who like in a multiple story home. Attached is my 440 electric bill with the address to verify. I received this bill in the same month that I was also without hot water and electricity due to their maintenance man gaslighting me and saying there was no issue with my water heater. Conveniently all of these past maintenance requests disappeared from their system which you can see in the screenshot of the resident portal, but you can see all the work order email confirmations I received from all the various issues I had to approach them for. Over