Sentral Old Town | Scottsdale Apartments

What makes a place stand out isn't the decor, it's not the thoughtful water that they place for you as you walk in the door, nor is it the amenities. Personally, every 5 star experience I've ever had has not been because of some fancy amenity, it's been because the people and Sentral has GREAT people. I'll tell you the short story; I lost a pair of hard to replace and extremely meaningful sunglasses to me. I got them on a trip to Japan where a lot of great memories of my daughter happened. I lost them at this hotel. When I called the first time Stefani answered and said sure I'll take a look, called housekeeping and asked do you mind staying on the phone while I look. I waited on the phone while she looked and sadly nothing. 4 hours later I'm at the airport completely bummed out when

Location is a short walking distance to old town, the fashion square mall, and many bars and restaurants. Dog friendly with easy access to the canal path which has well maintained dog areas. ||This is not a hotel. It is short term apartment rentals. Many are full time rentals. The kitchen is not well equipped if you plan to cook. No regular coffee maker, Mixing bowls , measuring cups.. for instance. Just basics like pans dishes and silverware. No hangers in the closet even. No cleaning service unless you want to pay for it. ||There is a staff member at the front desk only during the day and you can request extra towels, etc. They were pretty attentive that way. ||The check in process is tricky if you’re not techy. It all is very “Independantly” done. ||Parking is paid through a third par

Be careful before you book this place. I booked this place since it said it was a free cancellation. I could no longer make my trip and cancelled WITHIN the cancellation period and they still charged me. Then when I tried to contact them they ignored me multiple times and the I disputed with my credit card company and they instantly replied to my credit card company trying to prove I “booked” the hotel and mentioned nothing about their cancellation policy. I got a receipt for my cancellation clearly stating my total was $0 from the company but they still tried to be sneaky and charge. I was just going to cancel this month and rebook for next time but I’ll make sure to never stay here again :)

Great location near old town. Along the canal and across from the shopping mall. Parking is paid, but works well. Nice gym, great pool area. Comfy beds and very spacious apartment. Would stay again. Building has great amenities. Very upscale area. Walkable to restaurants

The place is very spacious and feels more like an apartment than a hotel room. The gym and amenities are great, and the location is close to everything. Love that Amazon deliveries are allowed and brought right to your door. The only downside was the internet at the beginning, but it was resolved after a few days.