River Rock Apartments

Please do not move here!!!! Apartment management is awful. I’ve had hot water issues in my apartment for MONTHS and they’ve refused to fix anything. I haven’t been able to shower in my own apartment I pay rent in. I’ve had AC problems for even longer that they won’t fix either. Do yourself a favor please don’t move here you’ll regret it!

FYI, they'll tell you everything free upfront but they are price gouging the fees that will rack up to make up for the slick front. How you would normally just pay the $400 one time deposit at an apartment, they have you paying a continuous monthly payment the entire time you're here so that it amounts to more money for them. This isn't about running ethical housing, this is about money making. And all these complexes are just getting worse because of the real estate and business practice, they've conglomerized and aren't even based in state for this entity. It's really gross. If you need something here you really gotta work them, they'll just bank on you not acting. The units are decent but it's overcharging for me. Lived in a lot of places in Dallas and this is on par same prices when it

DONT live here!!! Starting off, when I first moved in there were several things already damaged such as a broken mirror, cabinets that were not put on correctly, roach infestation behind the fridge, peeling bathtub, etc. The pool hadn’t been in service since pre-Covid even though one of the amenities listed is a pool. The washers were also constantly broken for months at a time. The only public “amenity” they have is one gazebo yet they still charge their residents $25 a month for a “common area fee” making it to where you basically have to pay to just walk on the sidewalk as that is all there is to do here. Front office staff are NEVER there and you can forget about ever getting a call back from ANYONE in the housing department if you are having a problem. The only people there that do th

Do not rent here! Lived here nearly 5 years. Constantly had issues were they claimed I didn’t pay rent or on time. I always had my receipts, and emails of communication. After year 3, suddenly had an eviction note at my door. As anyone would, I called and questioned what this was about. I never received an answer besides “I’m not at liberty to say”. My rent was paid, so what is the issue? Gave me 16 days. They forced me to sign a new lease in their renovated unit. After I signed, suddenly my previous payments were found. This made no sense of how I was able to sign a new lease with past due balance in the first place. My rent heavily increased $600 without utilities. The renovated units are not what is displayed on their website or what is being paid for. No dishwasher, no garbage disposal

River Rock and CMS (management) HAS BEEN COMPLETELY AWFUL!!!!! Claim I never made my final payment (I even have receipts showing I paid), then refused to communicate with me and then sent me to collections. I called, emailed, and even stopped at the office multiple times to talk to them. They never responded to calls and emails and the office staff told me they are not allowed to handle money stuff. The reason I moved out was because they don’t do anything about peoplel leaving pet waste all over, and the whole complex is infested with roaches.