ReNew on Lindbergh

Zero Stars Pest Issues: Roach infestation. Notified leasing office on 7/29/24. Pest Control sprayed inside kitchen cabinets, baseboards and doorframe two days later. 8/5/24 roaches have gotten worse, new pest control work order submitted, called emergency maintenance line and confirmed pest control would spray that day or the following day. Pest control did not show up the next day, leasing office confirmed they would not be coming for 2-5 days. Roach infestation not resolved until 8/25/2024. Plumbing issues: even though our apartment was (supposedly) newly renovated the entire sink (faucet, garbage disposal and underside of sink faucet leaked) and master bathroom shower door also leaked onto the floor. We submitted 4 work orders in total, all were reviewed and only one was fixed. We fixed

The management and maintenance here is atrocious!! I went without air conditioning every single summer. It went out every two weeks. They don’t repair anything they patch it and it’s broken again shortly after. I had a 4x3 foot whole in my bathroom wall for almost a year before they “fixed” it. See the pictures of that job below. They don’t fix anything but will put stickers on your car and tow it because “it’s in the lease”. Last i checked so is maintenance. They file evictions on long term tenants to get you stuck here also. If you don’t want to give your money away, don’t live here. Horrible!!! The buildings are literally falling apart!

Just don't live here. The women in the office wouldn't even help me figure out why my final shared utility bill jumped from around $120 to $420 dollars. They told me to call some one else and that it wasn't their problem. Lets be honest about all the 5 Star reviews here. Who actually, and how many people would actually name check a person they took an apartment tour with. Think about that one.

I turned in a maintenance request for my bathroom sink not draining properly. DJ came to fix it. While he was working on the sink, I asked him another question about my furnace filter and he took a few extra minutes just to check my filter. He was very nice, polite, and respectful while he was working on my apartment. I appreciate the good work.

Sorry for the late review but i had an amazing tour with jamila!! she was very patient, knowledgeable and answered any questions that i have !! 1000/100 customer service!! I really enjoyed the tour and apartment viewing !