ReNew End Street

I lived here for 3 years before Renew bought the place. Location wasn't great but it was decent for the price. Renew stopped doing maintenance, was horrible with communication, and promptly raised the rent. Floor tiling started coming up, I reported it several times, never saw maintenance. I moved out a year later. They were helpful when discussing the deposit (we'll just take a little bit out to have a standard cleaning) so I offered to rent a rug cleaning machine to make it easier on them. They said sure. I got billed for the day I took to deep clean the place and then they promptly ghosted me and wouldn't respond to communication for months before I gave up, keeping the whole deposit, despite me being due around $800 (deposit was around $950 when I moved in). It's been nearly two y

As I'm sure you can see in the other comments, the property management has TERRIBLE communication skills. They rarely answer the phone, and when they do, they don't have any answers. They say they'll look into it and call me back, but they never do. They seem to be growing in size as they now have 3 properties in the Anchorage area. I think y'all should focus on handling what you have now instead of expanding. It's clear that you're overwhelmed and you're neglecting your current residents. I am anti Weidner, but honestly they are way easier to work with than Renew/Red Tail Most recently I just wanted to renew my lease. You'd think they would be on top of just sending documents so they can keep money rolling in, but it took multiple unanswered phone calls, multiple unanswered emails, and I

The property management when I moved in in 2023 was great! Very responsive and got back to you in a timely manner. However, now I have been trying to get in contact with anyone from management for almost a month with no response. It is extremely disappointing as the matter was time sensitive and is now costing me more money than planned.

0 communication from staff, have been told I will be contacted in the next few days twice, it has been 2 weeks since then. Have not answered my calls for a week no matter what time I call which is highly frustrating due to my work schedule.

No one showed up to any open houses they invited us to or scheduled with them. Did not contact us until the DAY we were supposed to move in after 2 days of the date being pushed back. Fridge door handle is broken when we move in. We are told they would put the order in themselves. They have not. Our bathroom sink is clogged with items such as q-tips and a small nail file I have managed to pull out.