Renaissance Bay Apartments

I was not a resident of Renaissance Apartments my mother was. My mother had renewed her lease a few months later she was no longer able to live on her own. I have heard horror stories when you need to terminate your lease early. That was not the case here. Jennifer who works in the office was so kind. Walked me through everything took the time to go over every step and truly made me feel that the most important thing was doing what was best for my mom. Then came the move out day. 1st big snow storm in January . I was so worried with all the snow this was not going to happen. I was very happily surprised the place was plowed so well so quickly the move went as planned. I needed the month to clean out the apartment. The 2nd snow storm hit in Feb. again Wow everything was plowed an

My husband and I moved into RB 2 months ago and we absolutely love it!! The apartments have been beautifully renovated. The open floor plan is one of the best I have seen for apartments on Long Island. Plenty of closet and cabinet space, the walk in pantry is an amazing bonus! The area is quiet; we don’t hear our neighbors from our apartment which was very important to us when picking a place. The staff is exceptional. If something needs to be fixed you put in a request and it’s answered promptly. Nicole in the office is amazing. She helped us moved in and kept us well informed throughout the process. On top of that the amenities are great! Outdoor pool, indoor pool, gym, sauna, dog park, playground, fire pits and more. It’s also conveniently located close to Sunrise and the LIE. Highly re

My husband and I moved here a month ago, and we cannot say enough good things about this place. Our leasing agent, Arlyne, was amazing from start to finish and made the entire process so easy. The property itself is beautiful! The clubhouse is gorgeous, and the grounds are very well kept. When we first moved in, we noticed a few minor cosmetic issues. After mentioning our concerns, we received a call from Nick, the head of maintenance, within minutes, and everything was pretty much resolved by the second week. Truly phenomenal customer service. My only complaints are with the laundry rooms. The washers and dryers feel a bit skeevy at times, and as someone who doesn’t have pets and isn’t a pet person, it really grosses me out to see dog hair in the machines. On top of that, the washers a

Doug and Kevin F did an outstanding job with the work in my apartment. They were professional, friendly, and very knowledgeable. They took the time to explain what they were fixing, worked efficiently, and made sure everything was done correctly before leaving. They were also respectful of my space and left the area clean. It’s clear they take pride in their work, and I truly appreciate the great service they provided. Thank you, Kevin and Doug!

I’m a prior resident who moved out last month! I can say this place being my first apartment was amazing. I had absolutely no major issues living here. I lived on second floor and couldn’t hear my neighbors at all. I didn’t receive any complaints from downstairs either. Apartment is renovated nice! Maintenance is amazing you put in a ticket and literally within 48 hours it’s getting worked on! Also management like Cheryl and Jasmine are amazing. They are also very understanding and respond back promptly to your needs!