Redstone Gardens

This community is very quiet and peaceful, I chose it because of family and dog friendly. The buildings look old but my apartment was completely renovated for my move, the complex areas are clean without any pests. Management is efficient and employees are service oriented: I called because my AC was not working and within 10 minutes someone came to make an assessment and replace it with a new one (the only item not replaced during renovation). I been living here for a month and my experience has been excellent so far

Rent goes up every damn year! Yet they can’t even maintain laundry machines. It’s disgusting how rent can go up and they demand rent, especially for my apt which does not have a deck or anything special! Laundry is a huge thing, if we are entitled to laundry the laundry machines should be fixed and maintained! All machines are not usable! If I could give 0 stars for the owner who owns this properly I would. The owner does not care! But they will hares you for your rent and even if you are late they will say they will evict you if you are short. Get the laundry machines fixed! However I will say Takara is always helpful. So I give Takara 10 stars. The owner of the complex 0 stars!

All four of the washing machines in the laundry room are currently flooded and broken. At least half the washers and dryers have been broken since April. And yet they're happy to charge nearly $2k a month in rent despite completely unusable amenities. Zero response to service requests to fix this issue. I'm sure they aren't taking prospective new tenants to look at the laundry room either...

I am extremely disappointed with the snow removal at Redstone Gardens. The sidewalks, steps, and parking areas are never salted or cleared first thing in the morning. Instead, shoveling happens much later in the day, which is dangerous and inconvenient. This is especially frustrating for tenants who are nurses, doctors, or blue-collar workers who need to get to work early. By 8:30 AM, nothing has been done to ensure safe passage. Thank God I have my own shovel and salt, and I was able to clear and treat my steps because I didn’t want to risk falling. Meanwhile, the neighboring complex prioritizes their tenants by starting snow removal much earlier. This situation needs to be addressed immediately to better serve your residents.

Maintenance work was still going on on 5th day from my moving date. they promised to give ready to move in and upon suggesting them that you can have your time to finish all work then i will move in but they said it will be ready but it was not and intentionally charged me 1 week rent. wrong way to earn money. tons of maintenance work left and i have pictured and emailed but no-one is responding even i have visited leasing office 4 times by 3pm and it shows open board but no one is in there and no call backs and no replies on my email. There are bugs flies and silver fish started coming as they have never have done a pest control before i moved in. Very poor customer service but they will be eager to charge money to you and also they are charging very premium rents and facilities and cus