Redpoint Tempe

Living here has been a lesson in managing expectations. Communication from management is frequent, though much of it comes through repeated emails that recycle the same information, which quickly becomes noise rather than helpful updates. There are persistent bug issues throughout the complex that don’t always seem fully resolved. The shuttle service is consistently late, making it unreliable for anyone who needs to be somewhere on time. Amenities are another disappointment. The pool closes unusually early, isn’t heated, and feels more like a photo opportunity than a usable feature. The sauna, which is advertised as an amenity, has been broken and unavailable, further limiting what residents are actually paying for. Security is particularly frustrating. Rather than contributing to a comfor

This post is merely to shout out the maintenance staff and particularly James for his diligence and professionalism. He always has a smile on his face and never makes it seem like your requests are a bother. I had a very scary incident with dropping an earring down my sink and he and Michael came first thing in the morning and got it out right away! The only pleasant thing about living here is knowing maintenance has your back and will answer promptly and efficiently.

I’ve lived at Redpoint Tempe for the past 4 years, & while there have been some ups and downs, my overall experience has been great. I am truly sad to be leaving post grad. One thing that consistently impressed me and all my guests is how spacious and relatively updated the units are. The bedrooms, closets, and living spaces are very generous compared to other housing options in the area. You genuinely won’t be able to find anything else like it at the price you pay for rent! My 5 star review truly comes from how great the unit layout is, the amazing staff, and amenities. Definetly one of the best options at this price point next to Tempe. Not to mention, they even have a shuttle (free to use as a resident) that will take you to and from campus at all hours of the day! I never had to pay f

DO NOT SIGN A LEASE HERE. EVER. Redpoint Tempe is hands down the worst student housing experience I’ve ever had. The customer service is beyond poor — unresponsive, unprofessional, and dismissive unless you threaten legal action. Here’s what happened: I left over $1,000 worth of my personal belongings in the living room of my unit. Me and all three of my roommates continued paying rent for the summer. While my roommates handed in their keys because they moved out for the summer, we were still actively paying rent, and one roommate even planned to return for a weekend visit — because it was still our apartment. Despite this, Redpoint moved other girls into our unit who were also paying rent and claimed this was somehow not “double booking.” I never gave permission for anyone to enter my

I want to take a moment to recognize Micheal for the outstanding service he provides at my unit and the whole community. Every time we’ve had an issue, big or small him and his team have been quick to respond and thorough in making sure the problem is resolved.Micheal also stands out with his personable and friendly personality. He takes the time to explain what he’s doing, makes sure we’re comfortable with the process, and always follows up to ensure everything is working properly. On top of that, he gets to know us and checks up on us when we cross paths. It’s rare to find someone who combines professionalism with genuine care for residents, and Micheal does exactly that. Great man. -Jacob