Redfern Apartments

Florence, AL · Apartment building

Rating
1.8/5
★★☆☆☆ 1.8
Reviews
17
Rank in Florence
#60
of 90 real estate agents
City Percentile
17%
rating percentile
Address
Redfern Apartments, 1539 Helton Drive, Florence, AL 35630
Website
redfernapartmentsbyirby.com

Redfern Apartments is a real estate agent located in Florence, AL. It is one of 90 real estate agents listed in Florence. Its 1.8-star rating is slightly below the Florence city average of 4.2 stars. There are 6 photos associated with this location.

Customer Reviews

★☆☆☆☆ 1.0 Rachel · Dec 2025

If you have the option, live ANYWHERE else. The management is negligent at best and predatory at worst. I experienced holes in the parking lot that will ruin your car's suspension, charges for maintenance work that wasn't done and a refusal to contact the workers for clarification due to the office's records showing "the issue was resolved," housing inspections that I failed for having my furniture somewhere they didn't like or crumbs on my stove, sending out mass threatening texts to residents about property issues with threats of charges if it's not fixed, unhelpful staff on every issue, raising the rent on month to month tennants often, leaving the pool closed until halfway through the summer, ceilings collapsing from water damage after "fixing" plumbing in a unit above me, breaking dow

★☆☆☆☆ 1.0 Rebecca Castellano · Sep 2025

DO NOT LIVE HERE IF YOU DO NOT WANT MOLD EXPOSURE! UNIT B4 3 bed 2 Bath Irby management sucks. Alabama needs renters laws because of companies like this. So I am just now making review for this place. I moved out December 26, 2024. I lived here almost 2-3 years for college. The maintenance team sucks and it’s a bunch of people who are recovering from drugs that have no idea how to fix anything. They never knew how to fix issues and will just cover things up or say this are fine when they are not. There was mold inside of our AC unit. Found it after cleaning because we keep on getting sick for a year straight. Turned out it was mold. They decided that putting a UV light in the AC unit was a good idea. Then we had a water leak upstairs above washer dryer area. Told them the ceiling started

★☆☆☆☆ 1.0 Kristin Todd · Jun 2025

If you decide to rent an apartment here, be very cautious about the management team. We had numerous issues that were not addressed. When you decide to end your lease, they will send you different checkout lists that are beyond ridiculous! Please please read ALL points and take pictures because they will try to say you left something dirty! I would not recommend this complex to anyone ever again!

★☆☆☆☆ 1.0 Bethany Morin · Aug 2017

DO NOT MOVE HERE!!! We only stayed until our lease was up and that was it we were out of there. We moved in and we were understood that the pet deposite was $500.00, so we moved in, then they did an inspection (the first of many pointless inspections.) And said we had to pay $500.00 for our elderly cat to stay there, but we had already paid $500.00 for our yorkie dog, then they tried to say that the pet deposite was $500.00 per pet, so we ended up paying $1000.00 for a yorkie and a elderly cat to stay in my apartment. They constantly leave notes on your door saying that they will be doing inspections and coming in your apartment literally every week on there own time not on yours so if you work night shift you got woke up every day so they can look in your apartment for no reason (this was

★☆☆☆☆ 1.0 Falonda Harris · Mar 2019

Repairs no longer being done. Molded apts. Charged after moving due to the office managers negligence. Keeping and maintaining dwelling better than what it was over looked at move out. Broken personal items in apt when repairs are being supposedly done. Dog let out of the apt with no assistance from office to locate animal. Maintenance men hanging out in apts . Charged for bogus things at move out. Beware!!!!

Accessibility & Amenities

✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Outdoor Space ✓ Pets Welcome ✓ Swimming Pool ✓ Dogs Allowed

Services

Apartment building

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