Ramblewood Apartments

My two-star rating for Ramblewood stems from an acceptable living experience, largely due to Pam's excellent service and being so nice. However, the move-out process was extremely disappointing (managed by another office staff member). Unjustified and retroactive deductions from my security deposit—including a carpet cleaning charge added 21 days after my check was dispersed, and unexplained utility costs—felt dishonest. The conflicting explanations from both office staff member and the management company only made the entire experience feel inequitable. The office staff member claimed I needed to return the apartment (already in immaculate condition per them) in its original condition, yet it was filthy upon move-in (dirty, dog hair-covered carpet; hair in the tub/on walls; clogged sink

If I could give negative stars, I would. I have never had any issues in this apartment complex, given this property has changed 4 times since I've been living here. All of the previous managers we're amazing and know how to run the property. Amber, Pamela, Esteban we're amazing managers. Luis the maintenance guy is amazing. Cindy the leasing agent is amazing. Ramblewood has changeg companies AGAIN and now hired a new manager named Andrea and she is HORRIBLE. She is so rude and talks very sarcastic to you as if you're dumb. She is not professional and gives so much attitude. She is the WORST manager by far.

I've been living here for a long time. Long enough to see 5 property management companies take over the years. Here are my main concerns. Parking: Office Parking used to be available after hours and would be helpful when I had visitors. If there weren't any I would tell them to park outside, but now they've changed the parking structure and don't allow residents/guests to park there afterhours anymore. I'm seeing cars getting towed left and right here. My neighbor even spoke to me that they had a visitor park in their own parking spot that they pay for and they STILL got towed only because they didn't have a "Visitor Parking Pass on their spot". They had to pay $600 to retrieve their vehicle. It feels like an unnecessary policy that never needed to be changed.. Emails: I've been receivin

If I can give the leasing agent, Cindy Garcia, 5stars I would. My tour was great and she was very informative and she helped me with the application process. However, the one star reflects poor customer service the manager provided. My deposit that I put down for my scheduled move in for November isn’t being refunded to me because they contacted me and told me my move-in date needed to be pushed out and it didn’t work for me, which is not my fault however they decided to keep my deposit anyways. I tried working with them, but unfortunately, they’ve decided to keep it, which isn’t a big deal but prospective applicants should know.

Been trying to reach the owner of this apartment complex to express my concerns, and my current situation while living here that has caused so much distress to me and my family. I was told to just refer to lease agreement for further guidance so l did and Lease agreement has been violated multiple times by this apartment management. I was told I could not speak to the owner. I have emailed the leasing office manager regarding them not abiding by lease agreement and no respond yet. It's been days. If a higher up can reach out to me besides the leasing office manager, that would be great! I should not have to recruit to yelp or google to get further responses and solutions from owner. Edit: I am reading your response and I am not sure how I can connect with you as leasing office manager has