Queen City Funding, Inc.

As first-time home buyers, my husband and I were honestly pretty nervous going into this process, but working with Aaron Yuen made everything feel smooth, clear, and stress-free from start to finish. Aaron was incredibly knowledgeable, responsive, and transparent every step of the way. He took the time to explain all of our options, walked us through the numbers in a way that actually made sense, and made sure there were no surprises. Our final monthly payment and closing costs even came in lower than originally estimated, which was such a great feeling. What really impressed us was how fast and organized everything was. We were working on a very aggressive timeline, especially around the holidays, and Aaron made it happen. From application to underwriting approval to closing, he was alw

As a first time homeowner, I’m so happy I went with Stephen and Queen City funding. Stephen was extremely knowledgeable and explained everything along the way. He always took time to listen to my questions and explained all things interest-rate to me no matter how many times I asked! His team was also super helpful and kept things moving in the background working with the lender and coordinating everything to make the process as smooth as possible. We hit all our deadlines and felt super supported. Stephen even sent a thoughtful gift after we moved in which was so lovely. I would recommend him to anyone looking to purchase a home.

Working with Steve and his team has been exceptional throughout the entire process. From the very beginning, he was always available to answer my questions, explain details clearly, and offer guidance even after hours which truly means a lot! What stood out most was how much he genuinely cared. His patience and professionalism gave me confidence every step of the way! Because of this, the entire experience has felt smooth and stress free! I would not hesitate to recommend Steve and Queen City Funding to anyone. It is rare to find someone so dedicated, knowledgeable, and approachable! If you're thinking about buying a home but on the fence, give Steve a call! He will make you happy you called and got the process started!

I can wholeheartedly say that if Steven Umstead is your loan officer, he will make things happen—and he’ll do them the right way. Steven is incredibly personable, always quick to respond, and clearly gives his all to his career. My fiancé and I started building our home in May 2025, and we moved in the first week of December 2025. Throughout the entire process, Steven was knowledgeable, reliable, and supportive every step of the way. He made what could have been a stressful experience feel smooth and manageable. We’re beyond grateful for his dedication and would recommend him to anyone looking for a loan officer who truly cares.

Working with Steve Umstead and the entire team at Queen City Funding was an absolute pleasure! Our family was going through an equity cash out refinance loan, and Steve found us the rates and the loan that worked best for us and helped address our debts. The team at Queen City Funding were always available to answer our questions, whether by phone, email or text. They are very friendly to work with, and their knowledge and experience with the loan process is vast. We had a lot of documentation to provide, and the team gathered the information and organized it extremely well. Behind the scenes, Queen City worked with the lender and the attorney to meet our closing dates on time, and meet our deadlines. If you want a friendly, super knowledgeable, stress-free team to help with your mortg