PURE Property Management of Alabama

I can’t say enough good things about Michelle Baker and the job she’s done managing my property in Huntsville, Alabama. From day one, she’s been professional, responsive, and incredibly reliable. She’s saved me both time and money by handling everything seamlessly, and the tenant she found has been excellent. I’ve had zero issues, which honestly says it all. It’s a huge relief knowing my property is in such capable hands. If you’re looking for a property manager you can truly trust, Michelle is outstanding.

We apply for a house and my husband went to turning his Job paperwork and try to explain to them that his job hadn't sent the tax papers out for the year and they ended up taking our application fees and our pet fees and then told us we can go look on the website and see if we like anything else on the website because the house we applied for has been leased out. I do not recommend this company they were not considerate That it was the first of the year of January and jobs have not sent out tax papers until the end of the month So the end he took his tax papers for him 2024 and they said that they couldn't use those because they needed 2025. They did not give us a chance to bring the documents back. They just rented out the house that we were really interested in with all that being said

I'm glad you feel the way you do at the end of the conversation. You did not explain everything to us and we spoke to several different people but with that being said, I'm not gonna go back-and-forth with you about your policy. You're right it's a policy in place never again or would I refer anyone to your company? Thank you.

As many times as our fridge has gone out, trying to get toilets fixed, and our balcony repaired. I’d have better luck trying to talk to the dead than getting ahold of someone in the leasing office. It’s very clear that everyone who works for this company works from home as the person who answered my maintenance call had a screaming child in the background. The office manager takes an eternity to reply back to your emails and will never pick the phone up since you can’t get in touch with them directly since they’re never in the office. I absolutely love the property I stay in but trying to get things fixed is a nightmare.

My family and I attempted to view rental home 202 Marlboro Way Madison Al 35757 twice with no luck. The serial number on the lockbox did not match what the agent had in her system. When we finally accessed the home, it was filthy! There were cob webs surrounding the home especially the windows, as if it were decorated for Halloween, (it's not Halloween) there was old hair weave on the floor, trash in the kitchen, the entire home reeked of a horrendous dog odor as if the carpets had never been cleaned or changed. The entry was so bad we left the home immediately. I have never done a review for touring a home but I could not let this go unsaid. I was an Assistant Property Manager for 3 years. There's no way this home was trashed and cleaned following the move out. Everyone please tour thes