Premium Property Management, Inc.

1 star. My experience with Premium Property Management in Salem was very disappointing. The staff themselves are polite and seem to work to get maintenance issues addressed, but the way my situation was handled was neither honorable nor empathetic. When I moved into the home, the tenant portal showed a balance that appeared to reflect a 50% move-in credit for the first month. Before making any payment, I called the office to confirm the amount because I wanted to make sure everything was correct. I was told the amount shown in the system was accurate, so I paid what the portal displayed. After the payment was made, I was informed that the amount was actually a bookkeeping mistake and that the full rent was still required according to the lease. Because bookkeeping does not accept partial p

I’ve been a resident at Premium Properties, BrookView Terrace apartments, for almost 2 years now and I have to say they are fantastic! Any issue I’ve had gets handled quickly at no cost and they’re super responsive. Feel free to give Alex a call and she’ll make sure you’re helped with any issue you have. Me and my fiancé are planning on moving into a house in the spring, we will definitely be using Premium Property for the foreseeable future!

I love them so much! They are amazing fast to respond to your needs and great personality and hearts! Going on I believe 4 years renting from them! Great COMPANY!! ❤️❤️ Bobbette is my favorite’!! 🤩

I wanted to start by saying I just moved here from out of state. I went to a few management places and they were not helpful and did not have any concern or care when I would explain my situation of needing a place quickly. I walked in to Premium and met Bobette. She is absolutely amazing. She immediately started helping me and even showed me a house that evening which i was able to movie into a few days later. She was very caring and more than helpful. I am very greatful for her and this place and people that work here are amazing. Thank you again for helping me find my home. 😊

I trusted PPM for over 20 years. They have been great- ethical, responsive, communicative. Everything you want from these pros. Thanks to Geoff and the team. They performed maintenance as well throughout. Highly recommend.