Premier Community Association Management, LLC

Sheri‑Ann Cohen has been an exceptional partner to our community. She approaches every issue with professionalism, patience, and a consistently positive attitude, and she works diligently to provide clear answers and meaningful resolutions. Our community has faced more than its share of challenges—frozen pipes, flooding, storm‑related damage, difficult tenants, and countless unexpected complications—and she meets each one head‑on with determination and grace. Her commitment to seeing problems through and supporting residents is evident in everything she does. The Residences are truly fortunate to have her in our corner.

Patty was an amazing rep who took her time and helped me! Kudos! However, I called a few minutes before my call with Patty, and that rep hung up on me. I was trying to ask questions and she kept talking over me. I had the questions, and I wanted specific answers to my actual questions, not the paragraphs upon paragraphs the first rep kept saying. So Patty deserves a raise! And I'm disgusted with the non- customer service and unprofessionalism from the previous rep before Patty. I wish I had asked her name. When she started the call, she never gave her name. I think reps should offer their names before hanging up on you.

I had the pleasure of working with Wanda Jones recently, and I can confidently say she sets the gold standard for customer service. From the moment our interaction began, Wanda was warm, attentive, and incredibly knowledgeable. She listened carefully to my concerns, responded with genuine empathy, and went above and beyond to ensure everything was resolved smoothly. What truly stood out was her professionalism paired with a personal touch—Wanda made me feel valued, not just as a customer, but as a person. Her follow-through was impeccable, and she handled every detail with care and precision. It’s rare to encounter someone so dedicated to excellence.

Michele Gould was my contact for Premier. She listened to me carefully, thoughtfully, and helped direct my question towards an answer. I am so pleased that she is on my team. Thank you so much. Carolyn Williams, Gull Point.

Patti was great. She got back to me quickly and was able to answer all my questions. She was so pleasant to deal with and extremely helpful.