Prairie Lakes Management, LLC

Terrible management company! They just took over our property and have no concern for resident issues. Very unprofessional communication skills, and straight up tell you they don’t have time for you! Do not use this Company to manage your properties! Update, I have now tried contacting the Prairie Lakes Management offices about our on site and Management concerns and have never been able to reach anyone. No one has ever answered the phone. Even after letting multiple people know about all of the problems on our property they are just getting worse! No one in this company cares about their tenants and properties!!!

Sign a lease with this company if you want to be told a week before you move in that the animals you specifically listed on your application are not allowed. Sign with them if you want to be begged to shovel snow in the winter because they refuse to hire a company. Sign with them if you want to be notified of entry to your apartment an hour before they arrive. Sign with them if you are willing to listen to a fire alarm in the laundry room beeping every 2 minutes for 2 weeks straght. Sign with them if you want to smell weed constantly in the building, and hear your neighbors being loud until 4am. Sign with them if you like to be told that "tennant satisfaction is not their responsibility" when you raise concerns about not getting a 24 hour notice of entry. Sign with them if you want to find

Informed my site manager that I was moving out and would like to end my lease through both SMS and email. I was not taken off the lease and was charged even though I did not live there. When I contacted them to resolve the situation, my calls were often declined or the voice mailbox full. I still receive phone call to my cell from the apartment building as they have not removed me from the call system. Additionally, maintenance requests are often ignored no matter how many you send. I contacted the site manager directly and my issues were never resolved. I would recommend looking elsewhere.

I lived at Birch Grove apartments in Zimmerman and loved it there. Very clean and spacious apartment. Manager Kim was amazing to deal with, if you ever have any issues she is very quick to solve them. The property is beautiful. I would highly recommend this location if you are looking for an apartment in the Zimmerman area. I would definitely live here again.

I wish I had read the reviews before I decided to rent from this company. I lived at the Big Lake apartments and had a bad experience. The management is very bad at communicating especially when it comes to whether they’re going to plow the parking lots during the winter. I submitted multiple requests for maintenance to remove a wasp nest on my balcony and they never came to remove it. The property manager was also rude to any guests I ever had over. She would sit outside the building and follow my guests to my door and ask them what they were doing. I understand wanting to keep everyone safe but it was way over the top.