PMI Green Rock

John was excellent! He changed the faucet skillfully and gave helpful advice. He was very friendly. Our family has used PMI Green Rock's services several times—if I remember correctly, this was the third time—and John has been here every time. I'm very impressed, so this time I decided to write a review 100/10⭐️⭐️⭐️⭐️⭐️⭐️

The addition of Mehgan to the PMI response team has been the best move ever! As a property owner client I value partners that understand urgency, how to take action be solution minded! Not only did she respond to my tenant promptly she provided me cost saving alternatives and continues to follow up to making sure my property doesn't suffer additional damages. THANK YOU MEHGAN!!!!

The worst! We inherited them when they purchased Advatage Property management. Very late paying bills, non responsive, invent issues/work so they can make more money. Ghosted our Trustees consistently. They barely do anything and when they do its because we had to email and call several times. Very poor communication. Always an excuse. And, for all of this bad customer service... they have the nerve to increase our association fee 25%! We had endured a 25% increase the year before with adpm. We are looking elsewhere. Do your association a favor, don't waste your time or money with them!

One of the most unresponsive management companies I have ever worked with. Issues go unresolved, financial reports are not provided, document organization on their portal is confusing, staff give you the run around pointing you back to the portal for documents that don't exist. Management company does not actively manage costs, hire and manage adequate vendors or resolve issues. We are a very easy going board and could not be more frustrated and disappointed with total lack of professionalism, responsiveness or transparency of this management company .. RUN ! If I could give them 0 stars I would. I have literally never provided a public post on any service ever.. but this is beyond the pale--- they should be ashamed to take a management fee.

DO NOT RENT FROM THIS COMPANY. THEY WANT TO SCAM YOU. This company acquired for my former property management company (Advantage Property Management) last year. Until move out, everything seemed like it was the same. Upon moving out, there was ZERO communication from PMI GreenRock in THEIR OWN rental portal they make you sign up for. I put in my formal move-out notice on November 20th 2025 along with several messages asking questions about move-out. I stated I was going to be out by November 30th, that the place was cleaned thoroughly, and I needed to know when/how I would receive my security deposit and last months rent. No response. I ended up calling their office on December 11th and was told by Jennifer Ayers that my security deposit and last month’s rent would be returned within 30