Pinnacle Real Estate & Management Services

Tracy Giovanoni has been managing our property for over a year now, and she has been outstanding. From our very first conversation, she took the time, about 30 minutes, to walk me through how everything works and offered helpful recommendations tailored to our property. As out-of-state owners, it is incredibly important to have someone we can rely on. Tracy has proven to be exactly that: knowledgeable, responsive, and highly organized. We highly recommend her services.

I am very happy to have the support of the brokers who work for this company. We sometimes encounter brokers who, once the contract is signed, ignore any problems that may arise within the rental property. However, I had a problem with the air conditioning in my apartment during the weeks when it was extremely hot. Once I informed the broker about the problem, she very kindly sent her workers. Not only that, but they also installed a temporary air conditioning unit until the problem with my apartment was resolved. Details like these demonstrate the support we receive from those who rent through this company. Thank you so much, Karen Fishman!

can’t recommend Tracy G. highly enough. I moved from Oregon to Connecticut and had no idea how I was going to manage the transition—especially with a time difference, limited availability, and a difficult management company. But Tracy handled everything with professionalism, persistence, and genuine care. She went to every unit I was interested in, made sure I had detailed updates, and advocated fiercely on my behalf. When the unit I chose wasn’t ready in time, she didn’t just apologize—she problem-solved and made sure I had a safe and livable place to land. A full year later, when the property was sold and I had to troubleshoot with the new owners, Tracy still picked up the phone to help. That kind of follow-through is rare. If you want someone who goes above and beyond, communicates cl

We simply cannot recommend Karen at Pinnacle Real Estate highly enough! She is the real deal, an absolute pro. We had an extremely tight frame in which to rent out our Greenwich home before we relocated to Europe, and Karen moved at the speed of light. She handled a variety of difficult situations with aplomb. Her responsiveness and problem solving capabilities are exceptional and basically saved our sanity during a really stressful time. And she did it all with a sense of humor! We feel so lucky we found her to handle the renting and ongoing management of our home. I'd give more stars if possible.

I am currently renting a single family home in New Canaan that Pinnacle Real Estate manages. Karen, who manages our home, is always prompt to respond to any issue we have. She is a true professional and a life-saver. I've rented many properties over the past 10 years and my usual experience with a property manager is average at best. With Karen, we could not have asked for a better property manager. We really lucked out. I have never been more impressed with someone in her position. Thank you Karen for taking such great care of us!