Paseos at Montclair North

I always have the pleasure of interacting with the property management team at Paseos at Montclair, and I can't speak highly enough about their outstanding customer service, particularly from Claudia Francis and Anely Flores. As a tenant who tends to have quite a few requests and needs, I truly appreciate their patience and willingness to assist me. Claudia and Anely consistently go above and beyond to ensure that my living experience is as comfortable as possible. Whether it's addressing maintenance issues or answering my numerous questions, they handle everything with professionalism and a friendly demeanor. Their responsiveness and dedication make me feel valued as a tenant. It's rare to find such a supportive and attentive property management team, and I am grateful to have them at P

I wanted to share my recent experience with moving out from the Paseos at Montclair North after living here for 15 months. The only reason I moved was because of a new job in Orange County, so the commute was too far for me. I had an easy move out experience. I’m not sure what the other reviews are saying regarding your deposit not getting returned, but I did get mine returned within 21 days after moving out. I received $217 of my $400 deposit back - about $70-$80 of that was my last month of utilities that the property manages. I made sure to clean my apartment very well, and even washed my patio, which I’m sure contributed to me getting some of my deposit back. I thought the remaining $100ish was fair to take out. One thing I wish they would do better is better communicate the move out

We’ve gone through 3 management companies over the last 8 years, and Claudia has been the most patient and helpful property manager I’ve worked with. Through lease renewal, maintenance, and frustrations, I appreciate that she listens and offers solutions or information. The human reminder that the people here with us are not at fault when the corporations frustrate us. Also huge shout out to all the maintenance staff. The community areas are always fresh! And folks are always prompt, professional, and most notably, kind. They really make this place feel like a community through all the changes that happpend.

Spoke with Eileen. She is so accommodating, professional, and proactive when it comes to maintaining their fitness center. It’s great to see how much they value keeping their residents’ gym in top condition. We’re proud to provide their Bi-weekly maintenance service and look forward to continuing our partnership!

All the amenities are in a state of dis-repair and are subject to month long closures. Management actively tries to make what they offer as difficult to use as possible. Every neighbor I know is pissed at management. The aggregate apartments.com score is clearly paid off because a cursory look at the individual ratings should average out to like 2 stars.