Park Van Ness

I’ve been a resident in the building for about five years, and I want to share a positive review of Sumdima. She has been a great help and is always empathetic, attentive, and genuinely committed to resolving any issue that comes up. Whenever I’ve needed assistance, she has handled everything with patience, professionalism, and care. It really makes a difference to have someone who truly listens and wants to help. I also want to mention the new management team, which has been very attentive and responsive in recent years. I’ve noticed positive improvements and a stronger level of support, which is greatly appreciated. Overall, a very positive experience.

It used to be a pretty building that was well-maintained by the staff that worked here. However, now under the management of Devonne and Keisha, there has been a significant downgrade to the community. Even now, rather than addressing resident concerns, they have taken to marking our reviews as “spam” and having Google remove them. Over the last six months, there have been more bugs, leaks, paint / wall paper peeling, carpets coming undone, and major issues with doors. The overnight staff sleep at the desk. The HVAC system keeps failing so we have lobbies and hallways at 80degrees. They routinely give false information about when repairs or replacements will arrive. Similarly, at the beginning of the pool season 10 of the 15 pool umbrellas disappeared. Keisha said she would look into it a

Resident since 2020 – Warning to future residents: I’d planned to remain a devoted resident of Park Van Ness, but the leasing office’s handling of my recently requested transfer has completely shattered that confidence. What went wrong: Staff initially agreed to process my transfer to Unit 710, but never told me a formal online application was required — despite the unit being publicly listed until the last minute. I thoroughly documented all communications (emails, timestamps, in-person witness) yet was told the unit had been leased “moments after” I agreed to take the paperwork in person. When I raised concerns about this gross miscommunication, management responded not with transparency, but with accusatory and retaliatory language referencing a past incident, one that had already

Been here for almost 2 months and it is truly a wonderful place to live. Everything is super clean and organized. The concierge is always very helpful and friendly. Packages never go missing and food/grocery deliveries have a separate section. My only complaints are that the leasing/management office do seem a bit stingy when it comes to money. They full tried to lie to me when it came time to sign my lease and make me pay hundreds of dollars extra even though the agreed amount was something else. It eventually got resolved but not without pushback on my end. Also the refundable $600 was deliberately not returned until I asked about it multiple times. Ive had no issues thus far with paying rent or utilities which I do through their resident portal which I would recommend over physical che

Just moved in a few weeks ago and this place is wonderful. The quality of the apartment is much better than what I've had in DC before (no "landlord special" here at all) and you can tell they cared to build it right and keep it in good shape. Application process was straightforward and the staff (Artur in particular) were helpful and quick to respond.