PA Property Management

If it was possible I would post a negative rating. Jane Heavin and her company were the absolute worse at property management. I have lived at our condo complex for 20+ years and there were zero improvements done under her management. If you are able to get into contact with her the excuse was always that there is not enough money to do improvements. As a property management company that is one of your main responsibilities to ensure the financial health of the association. If money was not going to improvements it made you question where all the money was going to and the integrity of the board. Our buildings and property values were literally falling apart from the neglect. Thankfully we eventually got new board members and decided to do away with Planning Alternatives in favor of

If I could leave a minus 5 star rating, I would. This it the worst property management company I’ever ever experienced. They charge an exorbitant amount per month and do NOTHING for our condo community. They’re absolutely pathetic. You’re better off finding a 5th grader to run your community properly management or be self-managed association. Our condo community has been labeled as “condemned” because of their lack of management and maintenance. And their answer is to just block off our front doors and tell us not to use them. This means we have only one exit out of each of our units and that is through the garage in the basement. They do not care about your well being or the well being of your property besides your monthly fees. Save yourself the hassle and skip this company altogether.

Planning Alternatives has been very helpful when I have needed assistance. I called, left a message regarding a garage door issues and received a call back that same day along with a resolution to the issue I was experiencing. They are a top notch management firm for our condominium complex and much better than the company that was used previously.

We love our condo, but the communication is horrible with Planning Alternatives, who is our HOA. We recently noticed a mice problem and have contacted them three times about the issue, after trying to resolve it ourselves. Finally, they sent a maintenance guy out to look (we also found out that 2 other units have had issues too and must have contacted Planning Alternatives as well). The maintenance guy claimed to not be a “professional”, but found a hole in the drywall between our outdoor boiler room closet and our neighbor’s. He also found a crack in the brick that led to the house. And our door has a gap. We fully intended on replacing the door, but expected that the HOA would repair an outdoor, conjoining hole. But, the property manager, Jane, who was called out to the property by the m

Dinner out. 4 of us had appetizers, entrees, drinks and dessert. All the food was very good, all sauces and house made items were fantastic. The service was exceptional and the owner checked on us several times. I'd give our dining experience 5 🌟 plus!