Octave

It’s a beautiful complex! Was just a bit disappointed when I moved in to a cracked window in my living room left and caused by the previous tenant. (Shown in picture) Also one of our light fixtures on top of our kitchen island is mixing its glass cover. (Shown in picture) I hope I don’t get charged for those two damages that were not inflicted by me. I wish the rooms had ceiling fans and just as a heads up the rooms don’t come with a tv just the living room. However, the staff is friendly and I would recommend the octave!

Sidewalks and ramps are never cleaned and are allowed to turn to ice after snow, creating a slipping hazard and an ADA violation. The amenities are non-existent (study rooms in building 2 only available during office hours, pool was never usable since the start of the year). Management regularly lies about lease pricing, availability, quotes false rates, and takes zero responsibility for anything, Instead blaming "the owners". Rooms are pretty decent though.

Pros: Location, Parking, Amenities Cons: Correspondence and communication with the front office - Generally no problems for the past twelve months. But when something came up, and I was looking for someone to be accountable, my opinion is they fell short. As an example, when my student moved in, we had to pay out-of-pocket for a housecleaner because the kitchen was not move-in ready.

Octave is a nice place to live. One lesson I've learned is that if you want the best information, talk to Braydon (property manager). Here are my experiences from the only 2 times I've interacted with the Octave staff: 1. The filter status on the water fountain was red, and I asked several times for that to be fixed. The students at the front desk told me that it's "not their job" since there's an external cleaning company contracted for these types of jobs. Many months later, after my parents sternly spoke with the front desk, it was finally fixed. 2. The garbage trucks come between 3-7 AM, so if your window faces the alley in bldg 1, it's guaranteed to wake you up. The front desk staff had "no clue when the garbage truck came" or what to do about it. They said there's nothing they can

Why ask for preferences if you fulfill none of our quad's preferences while saying you tried your best to accommodate??? Clean and fairly new apartments. However, they did not take our preferences into account at all. We made sure to have separate preferences so room preferences wouldn't overlap, and they changed it all. none of us got the room preference we wanted, yet front desk said they 'tried their best to accommodate us' . Walls and floors are paper thin, i can hear people walking in the hallway from my desk that's across the apartment. I can hear the wind blowing as well as cars that drive by as well from two streets down.