Oak & Ellum

Terrible experience. Please refer to my previous review if you are interested in living at Oak and Ellum. I am a resident and have been since March 2025 and I had recently had to transfer units due to a safety concern with my upstairs neighbor as he has even threatened me with a weapon at my front door. I had numerous phone calls with Hadley, the assistant manager, Bryce and Pam concerning my safety at the property and they were dismissed and ignored until I made a lengthy review that was viewed by The Property, Manager Nicole, which prompted her to pretend to care about my concerns and transfer me into a new unit. Nicole agreed to waive all transfer fees and security deposits. She even agreed to let me finish the duration of my lease in the new unit which I was unable to do with other man

I can’t believe how terrible this apartment complex is! First off, my car was illegally towed. I registered for parking, and they still managed to get my car towed without warning. No one takes responsibility for it, and I’m left dealing with the mess they created. My car was parked all of 4 mins before I registered and The building itself is just as bad. The elevators smell like a mix of mildew and old garbage. I’ve never been so disgusted stepping into an elevator. The whole building has a weird, musty odor, and don’t even get me started on the floors. They are filthy you can literally see layers of dirt and grime, and I’ve spotted cockroaches scuttling around. It’s beyond gross. And let’s talk about trash. There’s piles of garbage in the hallways and outside the building. It looks lik

Brice at Oak & Ellum was absolutely wonderful! He greeted me with great energy and a warm smile, listened attentively, and answered all my questions with professionalism and care. The community is beautiful, modern, and in a fantastic location near the Deep Ellum area of Dallas. I truly enjoyed my visit and highly recommend Brice and the team there! ⭐⭐⭐⭐⭐

I have had an awful experience living at oak and ellum. I am a current resident and I cannot wait until my lease is up. I have been dealing with a very stressful situation- I can hear my upstairs neighbors having sex daily and nightly. At times I can hear inappropriate noises through my vent in my bathroom. I have made numerous reports to the front office but unfortunately my concerns have been ignored. I have reached out to the courtesy officers numerous times and I have only heard back from the courtesy officer on one occasion. I have spoken with serval employees in the front office and they say it will be handled yet I have been dealing with the issues since I moved in last March 2025. My recent conversation with Bryan on 8/28/2025 around 1:40 pm was far from amazing as he dismissed my

Visiting my daughter to take care of my 2 year old grandson and the property management had my vehicle towed shorty after I returned from the hospital. They say that I parked in an unauthorized area for visitors but there are no signs, no markings anywhere to let anyone know that the level I had parked on was for residents only. The scam is that they hire a towing company that randomly tows vehicles, but only the nice, new vehicles as those owners are more likely to pay for the $250.00 towing fee. The most frustrating part is that they said it was my daughters fault because they send out random emails that cover changes to policy. Well, if you change policy, add signage to the walls in the parking garage. Simple, but that does not achieve their goal of stealing more money from the ten