Northland at the Arboretum

Austin, TX · Apartment complex

Rating
3.6/5
★★★★☆ 3.6
Reviews
20
Rank in Austin
#584
of 1958 real estate agents
City Percentile
33%
rating percentile
Address
Northland at the Arboretum, 11500 Jollyville Rd #612, Austin, TX 78759
Phone
(877) 201-2632
Website
www.northlandatthearboretum.com/?utm_source=GMB&utm_medium=organic
Status
Closed · Opens 10 AM Sat

Northland at the Arboretum is a real estate agent located in Austin, TX. It is one of 1,958 real estate agents listed in Austin. Its 3.6-star rating is slightly below the Austin city average of 4.2 stars. There are 10 photos associated with this location.

About Northland at the Arboretum

Northland at the Arboretum is a pet friendly community with limited access gates, a pool, basketball court, dog park, fire pit, fitness center, business center, and picnic area with grills. Apartment homes offer 1, 2, or 3 bedrooms and 9 ft... More

Hours

Friday9 AM–6 PM

Customer Reviews

★★★★★ 5.0 Jess Gunkler · Apr 2025

I’ve been in my apartment since last October and honestly it’s my first lease ever. I was incredibly nervous but I toured the property and worked with Terri and got approved and signed a 10 month lease. The apartment is well laid out and the high ceilings make it feel so open and my one bedroom has been perfect for just me! Maintenance has been lovely and worked on any issues within a couple of days of placing a request (which you can do online at anytime). Everyone who works here has been friendly and so lovely. I’ve had some employment issues as many of us have and they’ve been great about working out arrangements to help me pay my rent. Brad is another person that helped me recently he was so sweet and prompt. Genuinely I would love to stay here another year! I’m hoping my employment s

★★★★★ 5.0 Robson293 · Jan 2026

I lived at this apartment for over 2 years and I absolutely loved it. The quality of the apartment was amazing for that price. Maintenance usually responded in a timely manner. I had no bigger issues with amenities breaking down, no bugs whatsoever even if I left a little bit of food on the counter.The neighborhood is peaceful and the patios are amazing, especially the ones on the corner are huge. Shoutout to Ricey, the manager - she did an incredible job. Always helpful and friendly. I recommend this complex 100%

★☆☆☆☆ 1.0 Ghizlane Khalladi · Jan 2026

I've lived at this apartment complex for the past 14 months, and my experience has been disappointing. The leasing office staff are unprofessional and rude, particularly the managers, who seem to lack proper training. On the other hand, the maintenance team is fantastic—helpful, professional, and always pleasant. The safety of the complex is a significant concern. Car break-ins are a daily occurrence, and there have even been instances . Upon moving out, we meticulously cleaned the apartment, leaving it in better condition than when we moved in. Nevertheless, they charged us a cleaning fee and took our deposit. When we questioned this, they said we were supposed to inform them via email about our cleaning efforts, which seems absurd since they wouldn't waive the fee just based on our wor

★☆☆☆☆ 1.0 Austin family Care · Jan 2026

I have had a very disappointing experience with the management at this property. The manager unprofessional when concerns are raised. Maintenance requests take far too long to be addressed. When I spoke with the manager about the delays, I was told they were short-staffed after renewing contracts and replacing the previous maintenance team, which did not resolve the ongoing issues. What was especially frustrating is that I was told maintenance would only prioritize one bathroom because my apartment has two. The response was essentially to wait and use the other bathroom, which felt dismissive and showed a lack of concern for basic tenant comfort. Delaying essential repairs and minimizing tenant concerns does not align with general housing habitability standards outlined by the U.S. Depar

★★★★★ 5.0 Madison Zamora · Oct 2025

I’m an apartment locator, and I recently had the pleasure of touring Northland with my client. Ricie B., the Assistant Property Manager, was incredibly welcoming and made the entire experience enjoyable for both of us. Her professionalism, warmth, and knowledge really made this process go as smooth as possible. My client absolutely loved the community and decided to apply the same day. He was approved in just two days and is moving in today! He’s so excited to call Northland home, all thanks to Ricie! I look forward to working with this property again!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Apartment complexApartment buildingApartment rental agency

Top Real Estate Agents in Austin

NameRatingReviews
Good Neighbor Property Management★★★★★ 5.020 reviews
Via Luxury Rentals & Property Management★★★★★ 5.020 reviews
Kim Wilkin, REALTOR★★★★★ 5.020 reviews
Luis Saenz Realtor★★★★★ 5.020 reviews
Gabe Tello Realtor★★★★★ 5.020 reviews
Brandon Galia | West Austin Realtor★★★★★ 5.020 reviews
South Austin Homes - Michael Jurkash and Claire Dunn★★★★★ 5.020 reviews
Condo Joe★★★★★ 5.020 reviews
Adelo Mortgage★★★★★ 5.020 reviews
LindenDwell Real Estate★★★★★ 5.020 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.