North Terrace Property Management

This property has become terrifying to live in under the current management. I’ve lived here for over three years, and I have never felt this unsafe in my own home. Homeless individuals repeatedly gain access to the building because doors are left unsecured. People sleep inside the building, loiter in common areas, and the situation is completely out of control. The building is filthy, often smells like feces, and trash is everywhere. The laundry room is unusable The machines are broken, vandalized, and disgusting. Police have been called multiple times due to ongoing safety issues, and management has been notified repeatedly, yet nothing changes. It feels like residents’ safety is not a priority at all. I am leaving this review as a warning. If safety, cleanliness, and basic management

Unlivable unit with mold, mildew, and excessive humidity that damaged personal property. The property managers were uncommunicative. The complex was unsafe and unsanitary, with six total break-ins (2 apartments, 4 cars) within a year, random water shutoffs, roach infestations, illicit activities on the property, and an unmanaged stray cat population. I no longer live there after facing end of lease termination for reporting severe humidity and mold issues multiple times. I lived there for 364 days total. I had to replace clothes, bedding, and furniture from damages due to excessive property humidity. Renters insurance denied the claim because the property itself is what caused damages, which would fall on the owners of the property. I had to sleep in a damp bed, and sit on a damp couch fo

If I could I would give zero stars!!!!!!!!!! I recently relocated from Maryland to Kansas City due to family being stationed here, and I regret choosing this property. I have been here for a week, and the condition of my unit is completely unacceptable. It is clear they did not properly inspect it before my move-in. Here’s what I’ve encountered so far: • A leaking toilet • Water seeping from the floorboards due to a leak in the furnace room • Non-functional heating • Gaps in the doors allowing bugs to enter • No pest control service despite multiple requests • Broken sink faucet • clogged bathroom tub • black mold in shower • water stains on ceiling Management repeatedly opens maintenance tickets, only to close them falsely claiming the work has been completed. I have called almost dail

I’ve had a moldy den for over a month now. They FINALLY fixed the piping issue inside the wall, but the den still REEKS of mold. I’ve called their maintenance and main line several times and put in multiple service issues (some have been marked as completed even though they haven’t), I was told someone would be out to replace the carpet in the den because the floor near the wall is completely rotten and had to throw out my nice dresser which was covered with mold underneath, and now I guess I’m just going to have to live in a moldy smelling apartment for the next 7 months. Oh, and my A/C shoots out moldy smelling air (service requested) which has gotten ignored so I’ve just been leaving it off. Never apply to live with this company. They don’t care about you or fixing your issues, just as

I have been renting from North Terrace for over a year and have had a great experience overall. The application, touring, and move-in process was easy with the help from our leasing agent, Ione. Any issues that have popped up or maintenance requests have been handled quickly and with care. I had back to back issues with my kitchen sink and dishwasher a few months ago and both times I called in the issue(s) and spoke with Stephanie, who initiated and followed-up on the work needed until both were completed. I also want to thank the property manager, Michelle with all her help with any issues with the building and/or communication with other tenants.