New American Funding - Evans, GA

Charles and his team had a high level of communication that allowed us to move quickly when making decisions on buying the right home in a fast paced market. He and his team's support provided a clear outline of any tasks we needed to complete allowing us to follow simple step by step instructions through out the process. This gave us a strong sense of what needed to be done and where we where through out the whole process. When any issues came up they where responsive in explaining the process or finding a solution. We highly recommend New American, Charles and his team!

Charles and his team did not provide exceptional service for us. They came across as nice and professional; however, they were deceptive with the loan, the interest rate, and the amount of the closing costs. They literally tried to take advantage of my husband, and he is the kindest man I know. They appeared to lack integrity, and I am very disappointed in the way they handled our loan and the process. They appeared uneducated in several areas through the process. They were unethical and I believe it was intentional. I am very disappointed in the way things were handled and I would not recommend anyone to this company now or in the future. My personal opinion is that they tried to take advantage of us due to our race as well. We are believers and we pray and God showed up for us, to God/J

The mortgage company provided excellent service by being patient, knowledgeable, responsive, and professional. They took the time to answer all of your questions and address any concerns you had, which demonstrated their commitment to providing exceptional customer service. Their expertise and professionalism were evident throughout the entire process, and they were always available to respond promptly to any inquiries you had. Overall, their dedication to ensuring a positive customer experience is what made their service truly excellent.

As a real estate agent, I have the pleasure of working with New American Funding to help my clients obtain financing for a home. From start to finish, they are professional, courteous, and go above and beyond to ensure my clients are satisfied. Throughout the process, they provide clear communication every step of the way. Overall, I recommend New American for your mortgage needs. They truly care and go the extra mile to provide exceptional service!

Charles was absolutely wonderful. I am a first time home buyer and had zero knowledge on Mortgage's. He was always there to answer questions and explain every step. I still cannot believe how easy he made the entire process. I barely had to do anything. On top of that he got me an amazing rate and New American Funding has a lot less fees than other mortgage companies. I highly recommend working with Charles!