Mustang on the Trail

Do not be fooled by the "Luxury and Convenience" branding at Mustang on the Trail. While they are quick to collect your rent and fees, they are failing on every basic level of property management. • No Hot Water: We have been without hot water for two days now. For a "luxury" community, being unable to bathe, do laundry (our washer and dryers SUCK!), or maintain hygiene (especially while our entire household is currently sick) is a major health violation. • Infestations: Despite the "convenience" they promise, we are dealing with a German roach infestation that is taking FOREVER to get rid of and may not even go away after doing a huge clean out spray if our apartment. • Broken Security: We pay almost $20!! For monthly "Community Maintenance Fee," yet the gates have been broken for over a

Wow , I cannot state enough how overwhelmingly good of a staff this property has , everyone from Alex the community manager , there’s also Mike that from my 10 years working as a maintenance supervisor , I can tell you Mike is not just Another supervisor , this guy has hearth and goes above and beyond to ensure you’re having the best experience he can provide you with ,cesar with his attention to detail, Talking problems before they even arise , like the sparking blue pools. Woody - He’s really friendly and also knowledgeable. Jackie I can say she has great costumer service she has helped me multiple times with my questions and concerns . Archer is also one of a kind, he makes sure you have a great experience . Overall amongst the best maintenance staff I’ve ever interacted wi

Place was infested with roaches, and the pest control didn't help at all. Laundry facilities are barely functioning. Workmanship in the apartments is shoddy. Power constantly goes out. A whole building burned down. A different building also had a less severe fire. But the pools are nice and the residents are mostly quiet and respectful.

The property manager Jessica is top notch , I would give her a 10 out of 10 for her professionalism and her leasing agents are also 10/10. They follow up on every call, diligently make sure that their customers are matched with the right property and that the move in date is what the customer wants. If you are looking for a great place to live please contact them. They are the Best!!!

This place is the worse place for repairs. Exit and entrance gates have been out for months. Multiple exterior lights out causing dark places to feel unsafe. The gates have been out for months. I could build a gate opener in the time they been out. Rent has went up every year and they keep adding additional fees ever year.Its crazy how they add more fees and changed how we are charged for,trash,gas,water,water waste,and making you get their internet at 62.00 when I had it on my own for 30.00. it’s almost to the point I can’t afford to live here any longer.