Modern Management, Inc.

We own a home in a 55+ neighborhood which we bought for my mom when she was alive. Since she passed it is a rental and even though we are now 55+ we may need it some day so we rent it out. Modern Management Company has way too much time on their hands. During Covid, the mailbox is full and I cannot leave a message. They say they are only handling emergencies, and yet they had time to send me a letter because my renter has a sign in the yard that they want me to remove. Free speech is allowed by law and we will not be taking it down. The sign says "Stay strong. We will get through this together" with an artist's rendition of a mushroom wearing a mask. (representing Morgan Hill).... A sign that supports our community and they are all over town and a great way of thinking about our neighbo

Calling for HOA fee balance due to HOA receiving account changed to different financial institution. I was told the person who handles the payment account is working from home (WFH). Called three times on three different days and was told again, the person is still WFH. I have nothing to again the remote working, but I expect WFH policy also requires the person to response to email/phone call within 2-3 hours or at least 1 day. No response more than one day. Not until I demanded to speak to the supervisor about the issue. I hope this is an isolate event!

Every time I call I get the most exceptional service! Kim is beyond helpful with billing issues and Dina responds so quickly and gets things done! Thank you!

Knowledgeable on the new laws associated with HOA’s. Very nice people. They are not responsible for HOA broads taking a long time to make decisions, but the push hard for resolutions.

Have been trying to get approval from HOA for the solar project. After 3 months of follow up I am still waiting for an answer. The response time and customer service of this org is pathetic.