Maxwell-Kates, Inc.

on Oct 14th 20025, I had notified maintenance of a leak in my bathroom at my apt 392 Maryland Ave, Staten Island,N.Y. Unforuntley, Maxwell-Kates has a history of employing sub-par workers in the maintenance dept. Not only couldn’t the super handle a severe leak, after expressing my concerns. It took Maxwell-Kates 12 day to inspect the problem. this person is Maria who sit on the board of chateau villa. she had been beyond difficult to resolve the major leak. Upon inspection it had determined the leak was behind the wall and falls under Management to fix. Since the start of the leak- I’ve been bullied and blamed by the super and management that it was in fact my fault, which was not the case. further damage has been cause due the the main leak and Managment wants to charge resident for t

Avoid hiring them at all costs. I first notified management 5 weeks ago about the pipes inside my walls banging around the clock morning, noon and night. I have since continued to reach out to Maxwell-Kates daily to assist with finding a solution to the problem. It has been extremely hard to get in touch with them and the few times they have responded they have been of no assistance. As you can hear in the videos attached, this disruption at all hours of the day and night have basically made my apartment inhabitable. I have lived here at 300 East 64th street since 2018 and have never had a single problem until Maxwell-Kates was hired by the board to take over management of the building last year. Now there seems to be a new issue daily. More than half the washer and dryers broken consiste

As a real estate attorney in NYC for 38 years it is rare that I come across a property manager as good as Cindy Chan at Maxwell-Kates. Cindy is super responsive, patient and very knowledgeable. We had a very difficult deal where detailed explanations were needed and she handled it professionally and timely to help get our deal to the finish line. I can't say enough about how well she performed and helped to keep a deal together. Much appreciated!!

I had the pleasure of working with Maxwell Kates team, and they were absolutely wonderful. Ronit Samouha was especially outstanding—swift in responding, clear in communication, and incredibly helpful and efficient throughout the process. Thank you so much for all your support and for making the entire process smooth and effortless. Looking forward to working with you again.

As a local Brooklyn real estate agent, I’ve worked with many management companies and managing agents over the years. Maxwell-Kates is easily one of the most professional management companies I have encountered. This is my professional experience, as well as my personal experience, as I live in a building managed by Maxwell-Kates. I’ve had the pleasure of working with Cristina Chiarizia specifically, and she has always been a pleasure to work with. She is consistently responsive, efficient, and goes above and beyond on each deal I’ve done with her!