Magnolia Heights

Have you ever woke up late on your day off, walked to the mailroom with a fresh cup of joe that you made yourself in the club room and realized how grand life is? Happens to me more than often here in my home. Truly! The customer service is beyond exceptional. Good afternoon, Have a great day sir, is the daily jargon from this great staff. Not only that, my issues are minimal; my light bulb in my ceiling went out. It was replaced by the time I got home from work. In all honesty, I feel accomplished when I come home. From the hard wood floors, to my gas stove and that little hook I hang my towels on next to my deep bathtub - I’m grateful that Magnolia Heights had everything I needed for my wife and I to live a comfortable and appreciative lifestyle. And it’s Peanut(pet-friendly) approved

My husband and I have loved living here for the last 2 years! Everytime I had friends visit they always comment on how it feels like a hotel. The staff are super attentive and manager Joshua Baker is wonderful! The appliances in our apartment have served us well and are very new. I also liked our covered, gated parking and have never had a car break-in. Pretty quiet place to live overall. Management hosts nice events and free treats/wine nights for fun! We recently have moved and will miss our walks to our fav places Pure Barre, Bird Bakery, Merit coffee, Nowhere Bookstore, Cappy’s, Daily Bread and the McNay. We did have a few issues. Elevators not working (would take time to fix due to ordering parts) but staff were communicative to everyone via email/ text. There are no outlets to char

Since Willow Bridge(new property management) took over, this place has gone downhill fast. Customer service is horrendous, it is impossible to contact the leasing office. There has been theft which has never happened during the previous management. The staircases reeks of pot despite a strict no-smoking policy and this new management has done absolutely nothing about it. Zero accountability, slow responses, and no enforcement of rules. This management has made this complex feel completely ghetto.

New resident of two days, the move-in process was smooth. Jerrod was such a BIG help given that I moved across cities and needed a lot of extra help to understand the community. Now once I was in my apartment, I encountered too many issues I find unacceptable. The first issue - the team made me aware before I moved in which I appreciated. A wooden floor board was missing by my patio door and I was okay with them resolving that post move-in, so one item still pending. Second issue I found was that the right sink in the bathroom wouldn't drain, water was sitting in the sink. That's unacceptable. Third issue I found was that the stovetop and oven did not work, I pre-heated the oven on 10/25 to 400 degrees and in a span of 4 hours the oven only reached 300 degrees never advancing, no ignited f

Magnolia Heights is a beautiful residence in the heart of Alamo Heights. Josh, Marisa, Christian & Kandace are the most reliable office crew. The building is so beautiful, the amenities are well manicured and the units are just gorgeous! The wood floors, fire burning stove, ample storage, wine fridge and tall ceilings are just a few of my favorite features. There is constant communication from the staff, and many FUN events to meet fellow neighbors! We toured many different communities, but we knew Magnolia Heights would be our home for the time being.