M Jaffe Development Co

I have renewed my lease with Jaffe and Co twice now and have had a very positive experience living in a Jaffe property. The building is safe and in a good neighborhood, and is kept clean with all utilities in good working order. The apartment has a charming character with many of the original fittings. The appliances were all in good working order when I moved in and maintenance requests were all taken care of promptly. Colleen and Tena have always been responsive to my emails and once when I had to call after hours Mark picked up the phone himself to help me out. I would recommend Jaffe properties to any friends, especially students who want to live in the Central West End, as the rent is unbeatable for the neighborhood.

I had the best experience leasing through Jaffe. I needed to move asap and Mark Jaffe got me set up with an apartment the same day. The unit was amazing, the rest of management was so helpful and quick with getting things fixed or helping me get into my apartment when I was locked out, and everyone on the team was so kind. The maintenance guys were so sweet and offered to help me when I was moving in/out alone as well as when I broke my ankle and was having a hard time maneuvering the stairs. If I wasn’t leaving for school I would have signed another lease in a heartbeat. Can’t recommend enough.

Renting my apartment from Mark Jaffe has been an absolute delight and this is coming from someone who has rented from other agencies in St. Louis. They have been incredibly responsive (usually within an hour of my inquiry or immediately if something is urgent) and they're always helpful/considerate when I have questions or requests regarding the lease agreement. They regularly update us on ongoing maintenance or just general advice on heating or cooling throughout the year. I'm writing this because it's difficult to find a trustworthy landlord in general, so I'm happy to steer folks toward the Jaffe group. It is just a relief to rent from a group that is actually considerate. Thanks!

I rented from Jaffe Co in the Debaliviere neighborhood for five consecutive years, and I'd do it again in a heartbeat. They offered fair rental prices compared to similar nearby units, rapidly responded to and addressed any maintenance requests, and were clear and timely with any communication that required action. Move out was quick and easy as well and they were fair and timely with refunding the security deposit. I would absolutely rent from Jaffe Co if I was doing things all over again, and highly recommend them if you are considering moving to the area.

I'm surprised to see so many negative reviews about staff treatment from M Jaffe. While my 3 years living in M Jaffe buildings were not perfect, I feel I had great customer service from staff. Maintenance calls, lease concerns, etc. were treated in an extremely kind manner and I never experienced any communication I felt was negative or disrespectful. The only negatives I can say about my experience were due to the older state of the buildings (hot water, radiators, water leaks, etc.). Ultimately, I believe I could not have received better accommodations for the very affordable price of my apartments. As a new graduate, it was great to be able to live in an area I otherwise would not have been able to afford.