LaScala Apartments

My major ongoing complaint about living there was the dirty windows, which they refused to clean (photo attached from 2020– the *inside* of the window was clean in this photo, and they never cleaned the outside by the time I moved out in 2023!). This is a low-rise building in an urban setting, and the windows swing open only partially, so it isn’t really possible to access the exterior side of the windows to clean them yourself. The whole four years I lived there, they looked terrible; a dusty film was especially visible in direct sunlight, and negatively affected visibility through the windows. I repeatedly requested that the windows be cleaned. The first time (phone call), I was told they would look into it. The second time (email), I was ignored. The third time (phone call), I was told

I have been living in these apartments for almost 5 years now, and I have mixed feelings about my experience here. Mostly it’s been positive but there are some pros and cons: Pros: - Upscale and Nicely Designed: The apartments are very nice and upscale, with modern finishes and a comfortable layout. They really make you feel at home. - Great Location: It's very walkable to everything you might need. Restaurants, shops, and a farmers market are all within walking distance, which is incredibly convenient. Also very close to the max transit. - Cleanliness: The apartments come clean, and the maintenance team vacuums pretty often, which helps keep the inside tidy. Cons: - Package Delivery Issues: Receiving packages is quite challenging because the front door is always locked, and delivery peo

I’ve lived at Lascala since April of 2023! It was my first solo apartment without any roommates and I’ve loved it so far! The 1 bedroom layout is great square footage for the price point (hard to find for updated apartments too). The maintenance team is very responsive whenever I’ve put in a maintenance order as well! I renewed for another year last April and their rent increase was very reasonable as well :)

No onsite management, you rarely get a response about feedback or comments you have via email. Management is typically very rude and not helpful when they do respond. Although there’s a smoking ban, people routinely smoke directly outside of the front doors to the building. The elevator and hallways are constantly disgusting and are only cleaned every few weeks. The elevator breaks at least once a month.

Just moved in a month ago and love the apartment! High ceilings, lots of natural light, nice amenities and great walkability makes for a great apartment. I so appreciate the tons of closet space! The convenience of the in unit washer and dryer makes things much easier. Even the hallways feel spacious! The staff are wonderful and very responsive to any questions.