Lark Syracuse

Aspen through all seasons, I would say best things about it is the facilities like common hall where we had many events and gatherings, the staff and guards were extremely kind, friendly and polite. The washing machine inside the house and private bathroom are also the best features, i was in the double bedroom and the bathroom size was perfect. The shuttle bus was also effective and convenient. When I had any issue they solve it promptly and I appreciate their support. Overall I enjoyed my stay here and would definitely recommend it.

Yes here's my updated review of Aspen Apartments. First off, I'm not sure why I'm being charged $145.00 for damages.I was already being charged the $35.00 general cleaning apartment fee. The apartment was left in excellent condition. Check out pictures for proof ( photos taken on July 28th, 2023) Always take pictures before moving out! Next, if you are out the typical college bound age range 17-25, I would think twice before moving here. You may not blend with the existing culture. You do need a car to get around. The Aspen shuttle does not run frequently like a traditional bus system in New York City, or any other urban area. You need your own car/vehicle. When you need something fixed, the maintenance staff will take forever to fix the problem. Expect delays. If you should ever hav

Not sure how to rate this place. My daughter stayed here for two years. No problem s. But when pandemic hit and she moved home because school she was attending went remote. No offer to reduce monthly rent. I paid without complaint for over a year for an empty room. When move out time came was hit with an additional 350 bill. I cleaned her room took pictures and there was no damage. I am now in collections due to Aspen heights over this. Good luck to everyone here at move out time.

sadly I should’ve looked at the reviews because I’m stuck until the lease done with. 90% of the 1 stars comments along as me unfortunately, literally deal with same problems during the last 5 years so please don’t blame new or old management everytime for 5 years. Like I said I’m stuck so look at the 1 stars first because it’s literally all true.I never complained about a business but this is different when you stuck. still typing because I realized how stuck I am and I can’t even sugarcoat it. 😭 even when I came in there was multiple problems (“fully cleaned” I guess) and I have screenshots still , like my wall cracked above the bathroom door so I’m sure they’re going to throw some excuse in a spot that was never touched because they will accuse you with no evidence I promise you that and

While most of the staff here is very pleasant, Valentina who is part of the Lark team needs to figure out how to work in customer service. She has been rude, disrespectful, and belittling on multiple occasions and almost always follows up these in person encounters with an email to try to cover it up. They use staffing issues as an excuse to leave maintenance problems unattended for over a week or even 7 months in the case of windows with cracked glass.