Keystone Homes

I purchased a one level townhome in May 2025! I worked with Gena Harrill from day one until closing! She was extremely helpful throughout the entire process. I had lots of questions and Gena was very patient with me! I met the construction manager, Matt who was also very helpful and tolerated my numerous visits to the construction site!! Overall an outstanding experience! I love my beautiful new home!

Do Not Buy from these guys. I bought two investment homes from them and both of them have hvac and plumbing issues that we identified 2 years later and when I asked them on these issues since they were in warranty they just said not their problem and were rude when I called them. They have no quality inspection procedures and all of these issues were caused by their sub contractors who don’t give a shit for the buyer. Stay away stay away stay away.. Also the paint quality was so cheap and it is starting peel off in 2 years..

I'm giving this review 5 stars but only for our real estate agent Peggy Anderson who worked tirelessly to make sure all our needs were met. She went above and beyond to help us transition to Winston-Salem from out of state. Peggy is a WOW! 5-star person and I would highly recommend her. I've heard that from neighbors in our village as well. As far as Keystone, I would've given them 4 stars because, in spite of Peggy's best efforts, they still haven't repaired the cracked sidewalk they promised to fix 4 months ago when we bought the house, nor a couple of other things they had on the list. We shouldn't have to chase them to fix these things. So I would give them 4 stars if not for Peggy. Still, the house seems well built and we're very happy living here.

Great experience with Keystone Homes! The team was professional, helpful, and made the whole process smooth from start to finish. The home is well-built with great attention to detail. I’m very happy with my new home and would definitely recommend Keystone to others. Yingqi

Keystone and Travis are a great combination in getting a dream home. Everything went smoothly from the beginning to the end. What a great neighborhood to be in. Travis definitely goes up and beyond the call of duty to make sure his clients are happy. Thanks for making everything happen so quickly and fishintly.