KB Home The Reserves at Desert Oasis

Please do not buy a home from KB. I was excited when I purchased my new build, but little did I know what KB quality of work would look like and how responsive they are to get repairs done after they get your money. When I got my keys I was promised that they would repair any issues I found with the home. I documented all the items with KB home immediately and they are still not resolved. They make excuses that the trades are backed up when they are doing just fine building all the homes around me. I have problems with every single room of my house and this has been nothing but a headache. I had my A/C go out three times on a new build. I have doors splitting, paint missing, grout missing, stucco missing you name it. Please do yourself a favor and don't buy KB. I attached some photos of h

I’m incredibly frustrated with the entire one-year warranty process. We’ve now spoken to our fifth (possibly more—I’ve lost count) superintendent, and each time, they seem to have no prior knowledge of our issues or any notes from previous conversations. To avoid repeating myself yet again, I’m attaching images of the third-party inspection report. I’m extremely dissatisfied with how my home looks. The entire stucco and exterior paint is sloppy, and the repeated excuse of “it’s hand-applied; it can’t be perfect” is unacceptable. The same goes for the textures and paint on the walls. The grout is poorly done, the tile work is a mess and clearly needs to be replaced, yet despite multiple inspections, nothing has been resolved. Showers and tubs need to be replaced. This experience has compl

The fact that they harass a resident who lost her brother to war is disgusting. My hubs is on the board of our community... and there have to be exceptions made. Especially on the holiday that remembers those who gave it all so you can sit there and puff your chest. Unreal. I wouldn't consider living with such horrific neighbors. Shame on you!!!

Great new home community in North Surprise. If your looking for quiet and peaceful this place is for you. You can personalize your home also so if you don't want to buy a home that has already been designed then Desert Oasis - Reserves by KB Home is the builder for you.

Bad customer service as soon the warrantee over issues start happening. My kitchen countertop cracked already.