Ion Austin

I like that I don’t have to pay utilities and the staff are very nice but it is incredibly frustrating that our elevators break probably about once a month. It doesn’t get acknowledged until about a week later and then you have to hope it gets fixed in about 1-2 weeks. I chose to not re-sign here because it’s outrageous that they keep breaking and they wanted me to re-sign for $300 more than what I signed on at. Since I live on the 18th floor I honestly don’t have time for this bs and I really don’t recommend living here unless you want to deal with this or if it’s your last choice. Parking also sucks and the spots are super small.

First day moving in, I dropped off my things and came back to find three bugs in the restroom, a small roach, both a spider and a silverfish in the sink. My last apartment rarely had pest issues, so this was a rough surprise (especially on floor 6-9 and barely moved in). Bring bug spray just in case. Another note: They provide a TV, but you’ll need to buy cable for it to work. The place itself is fine (the style is a bit outdated), but the bug situation is concerning…

Ion has been amazing so far! The apartments are great, and the appliances and utilities included are a great deal. Also, the staff is SUPER nice and can answer most questions. HOWEVER, there is a slight problem I have with this place... I CAN'T ACCESS MY APARTMENT!!! There are three elevators, one of which has been out the entire semester so far, and I don't think it has ever been operational since the building was constructed. Of the TWO remaining elevators (for 19 floors 😍), one periodically breaks, and it takes them a full decade to even start fixing it. In the event that ALL elevators break, I'm willing to bet my life's savings that they would only fix one. I will be editing this review to 5 Stars when they resolve this issue (including fixing the third, and never operational elevator)

Ion was a great place to live for my time at UT Austin! I stayed there for 3 years and I loved everything about it from the community, the kind employees, the amenities, and the proximity to campus. I felt that the apartments themselves were very nice and I loved the view from my room. I'm gonna miss this apartment and I definitely recommend that anyone who is a UT student checks out this complex!

I moved into ion this semester. SO FAR, the only thing that's BUGGING me is that the elevators are never fully operational. I would have to wait ten minutes on average. the situation is really frustrating since they don't seem to really care about fixing them. One of the elevators has been down since the start of the semester, and currently there's only one working elevator left. I expect to be only taking the stairs soon.