Icon at Austin

Today I had the opportunity to tour Icon. Tyler and Ramona were extremely helpful and gave an amazing tour! Icon is THE perfect place to live. Loved all the amenities!!! Excited to sign😀

I would like to give 5 stars for our interactions with Alondra with Icon at Austin! I only highlighted 4 stars because I cannot give 5 stars to the entire office crew. Alondra is very professional, courteous and informed! Thank you for your professionalism Alondra!

The apartment itself is relatively nice, the amenities are cool, and for now there has been a lot of maintenance and upkeep to keep the space clean and accessible. That being said, the management and staff have been extremely unpleasant, extremely. The staff is deceitful and just flat out rude. It's unfortunate because rent is VERY expensive and yet the residents are met with so much hostility. The staff itself have been extremely condescending and quite literally lied to my face (the blonde guy). The manager is patronizing, and never actually follows up with any of his tasks. The apartment is quick to give up their rooms yet urge/rush people to sign their empty units, and have just overall been disorganized with the way they assign people to units. They fail to notify you in a timely mann

I had a wonderful tour with Ramona. She was very kind and showed me all the wonderful amenities. I will definitely be living here next year!

I live at the Icon and it’s an absolutely beautiful building! Everything is gorgeous, the whole top floor is a bunch of study rooms. There’s an outdoor grill. There’s a pool a Jacuzzi. They are also very accessible. They’ve been great at adapting and accommodating everything to my needs as a person in a wheelchair!