Howzer Property Management

I would like to believe that this was not done purposefully but I can’t help than feel attacked. This how my driveway way left with me blocked in. Howzer a day later after the storm sent a crew out to clear us out.

My rent has increased just under $1000 since moving here. This is not a luxury apartment. This is an apartment with mold issues with heating issues with walls that are crumbling. My heat will not get over 64° in here during this cold time without me having to keep my oven going. With the electric heater that I had to purchase with emergency money that I had for food is keeping the apartment at 65° Property Management has not resolved this. their resolution wants to offer to bring me a space heater, and when they could not find one due to being out of stock, I had to purchase one without reimbursement. We have not been shoveled out or anything done so that we could safely leave the building in an emergency doors are blocked in and frozen shut.

Jordene was quick and courteous with her response. She had a tech out to me within the same business day of my request who addressed 3 separate issues in the same visit! I’m tremendously happy with the repair work and response times.

The maintenance team and all involved here at 54 Longwood has always responded in a respectful and timely manner to all of our concerns, questions and needs as new tenets. They come in and solve the problem on the spot. They have access to direct contact with tenets via text message and or email which is assuring. They update through text with the status of a job. They have helped us through the process of how to place a meld request for maintenance. Over all, we have had a great, and frankly, comforting experience here because of the help we receive.

We were much happier prior to Howzer taking over as property managers. My family has been sitting in sweltering heat for FOUR days now and after repeatedly requesting that anyone come out and fix the problem, we were told we had to wait until Monday (day 5). It’s supposed to be 100 degrees today. We pay a HUGE amount of rent and central air is an amenity that came with our unit. That being said, we were ill prepared to deal with this heat when the central stopped working. The company did not offer any fans/air conditions (at the very least) in the meantime. We have two you fee kids that can even be in the house because it’s so uncomfortably. Prior to this issue, their lack of communication has always been horrible. I’ve worked in client relations for years and I must say, this company is