Holiday Rancho Village

This is my first time visiting Holiday Rancho Village. It is a well maintained place. The staff are friendly and the presentation was very informative. Everyone is extremely professional and knowledgeable about the amenities they offer. My friend is looking for a retirement place. Our sales manager, Diane Davis, was patient with all of our questions and answered everything in detail. She made us feel like we're home. We also had lunch, which was tasty, and the service was fantastic. It seems everyone who works for this great organization enjoys working and helping the residents.

My mother lives here ! We ( her grown children ) love it . Safe. Secure, clean welcoming home environment for her . The staff here are wonderful, kind and truly caring .. We looked at 5 other facilities. This is the best one .. by far … nothing bad about tie others . This one just really rises above ! Stands out as the best in their league. I’ll save you time and money .. just book here and be content for the rest of your life!

I have lived here over a year. Everyone has been so kind, patient and respectful. I love my apartment and caregiver Carl. He is handsome and easy to get along with. Corrine is my dear friend here. We spend our time together which I enjoy. Everyone is nice. Absolutely wonderful people and beautiful place to live.

I have declining mental health and I anticipate needing 100 percent assisted living. After visiting several facilities my decision was rancho village in Palmdale. In the process I met MS Diane Davis. She is very knowledgeable, pleasant,and helpful. I highly recommend the facility and of course Diane Davis. I cannot more highly recommend her and the facility other than to say when I am absolutely in need she will provide my needs in the manner I’d prefer and at this time relax and enjoy my time left.

It’s not the same anymore. Danica at the front desk is rude, and you get attitude from her, which makes us feel unwelcome. In the dining room, if you ask for something different, she is snide about it. I saw a neighbor in the dining room cry The waiters are very polite, and the other managers here are kind, but Danica overshadows all of that. The refreshments should also be stocked better, since many of us enjoy them. I’ve lived here for some time and have friends here, but Danica is running people out. We pay for our meals and our rooms we just want kindness. Too bad, because this used to feel like home, but now I’m thinking of finding another place.