Highlands at Faxon Woods

I’ve had a great experience living at Highland FaxonWoods Apartments. The community is well-maintained, peaceful, and feels very welcoming. I especially want to appreciate Victoria, the Community Manager. She is professional, friendly, and always willing to help. Any questions or concerns are addressed promptly, and she genuinely cares about the residents and the community. Her dedication and positive attitude make a big difference in the overall living experience

Living at Highlands Faxon Woods has truly been an exceptional experience. The homes are spotless, beautifully maintained, and incredibly spacious. From the moment you walk in, you can immediately see the care and attention given to every detail. Victoria, the Property Manager, sets an exceptional standard for professionalism. Her dedication and strong leadership are truly appreciated. She is organized, responsive, and consistently warm and friendly, making her very approachable. It’s clear that she genuinely cares about the well-being of the residents. Every interaction with her has been pleasant, reassuring, and truly reflects her commitment to creating a positive living experience. The maintenance team is equally impressive. They respond to requests quickly and complete repairs efficie

The leasing manager, Victoria, is incredibly attentive, kind, and responsible toward the residents. I truly appreciate the passionate and caring way she interacts with us. Her hospitality has left us with wonderful memories of this place. Many thanks to the rest of the staff as well, including the maintenance team and the cleaning lady( never got the chance to ask her name). You won’t regret living in this community!

I have had a disappointing experience at Highlands at Faxon Woods. While the location is nice, the management is consistently rude and difficult to work with. A major issue is the amenities; the pool and ping-pong rooms are always closed to current residents. It feels like they are only kept open or cleaned up when prospective tenants are touring the building. Furthermore, if you have children, be warned: normal walking sounds like thumping to neighbors below, leading to constant complaints. It is not a place where kids can feel at home

I applied for this place , paid the holding deposit wanted to see the unit & was told it wasn’t ready WHY ARE YOU LISTING A UNIT THAT ISNT READY?! Why are you taking holding deposits when you cannot show the UNIT ? I spoke with Victoria on Wednesday she ran my credit & background while we were on the phone she told me my screening was clear , sent me an email of me being processed - tonight I get an email that my application was denied NO PROBLEM - all I know is I better receive my refund! I DONT RECOMMEND THIS PLACE THEY LACK COMMUNICATION- give out false quotes and you won’t even know about it I found out from my worker , don’t waste your time they barely respond to emails let alone phone calls SAVE YOUR TROUBLES‼️