HappyDoors Property Management

I am writing this review as a tenant of Happy Doors. I lived in a modern condo in Kaka'ako, over looking the business district. I sought this property in October of 2020; a time at which quarantine still existed. There were several applicants that desired this condo but as I was in quarantine, I was unable to view in person. The team went above and beyond to provide me real time videos, phone calls and what's app video calls to ensure the imagery matched the in person and confirm the state and size of unit. This really assured me and my comforts which allowed me to move forward with my application, approval and lease signing. I moved into a practically brand new condo with modern appliances, lovely fixtures, floor to ceiling windows with amazing city and ocean views. I had two assigned par

Requested a showing for 801st South St Condo on 6MAY23. The management and Regina Hubbard was very responsive via text and Zillow. I received multiple reminder messages prior to my appt. Very friendly and was happy with the showing.

DO NOT USE THIS COMPANY. Genuinely the absolute worst property management “company” I have ever worked with. Horrific customer service. We had to actually drive to meet them to pick up and drop off keys……like at a public mall…. Because they forgot to drop off and give us the KEYS. So unprofessional and they actively avoid phone calls. We couldn’t wait to get out of our lease because of how awful this company was. ****THEY ALSO WRONGFULLY CHARGED US $2,000**** Shouldn’t be allowed to manage properties- I cannot explain how terrible this company is with even worse management. They operate under some shady pretenses and seriously need to be examined because I’m not sure this is a legitimate business- just take a look at the front door of a place that is supposed to be handling your property

Gran was very professional, efficient, and helpful. He was very responsive to my emails and made the whole leasing application process easy to understand. Whenever there was a concern, he always got back to me to make sure I got my lease with no problems!

The customer service we have received has been unhelpful. There has been no follow through after multiple emails and calls back and forth with the representatives for the company. I moved in 7 weeks ago and still have not had anyone come out to unclog the tub that was known to be clogged prior to my move in. We noticed various insects in tge house shortly after moving in and contacted regards info on if there was pest control in place and was told someone would come out to assess and no one has. Every time I try to communicate with the reps, I’m not sure they fully understand English. Its very frustrating that we have had no communication with anyone and don’t feel there’s any support locally.