Gulf South Property Management

This agency is a big rip off. Their site keeps changing your password so when you try to access your account after their office closes to pay on you account you are unable to do so until maybe when their office opens up. This is very disappointing and frustrating to the customers.

I regret to say that my experience with Gulf South Property Management (GSPM) was utterly disappointing. Not only did they fail to fulfill their contractual obligations, but they also displayed a complete lack of transparency and professionalism. Despite being contracted to provide specific services, GSPM consistently fell short of meeting these expectations. Their refusal to provide a copy of the signed contract upon request raised serious concerns about their integrity and accountability. Furthermore, when homeowners requested financial documents as per their rights, GSPM failed to comply, demonstrating a blatant disregard for transparency and homeowner concerns. The most egregious offense, however, was GSPM's blatant disregard for our community's covenants, restrictions, and bylaws.

I experienced some challenges with Gulf South Property Management (GSPM) related to communication delays regarding HOA financials, with an 8-month lag in updating the internal app. Unfortunately, the resolution only occurred after a personal visit to request their attention to these matters. The owner/operator's demeanor came across as condescending, and there was a notable disregard for our community's required covenants and bylaws. While the issues were eventually addressed, I do not recommend GSPM due to this unsatisfactory experience. Update 2-7-24. After leaving a similar review on GSPM social media page the owner has turned off the review option to hide the negative reviews he has received from me and my neighbors. Transparency and integrity are severely lacking at GSPM.

This place is a money racket!!! They are only worried about how many fines they can rack up!!! HOAs should choose a better property management company In response to the owner. AN HOA CAN'T FINE A HOMEOWNER BECAUSE THEIR GUEST PARKED ON THE STREET TEMPORARILY (Not overnight). IT'S A PUBLIC STREET AND THE HOA DOESN'T HAVE THE LEGAL RIGHTS TO FINE THE HOMEOWNER FOR IT. Not only that, but I was given a fine that cleary stated in quotation "Vehicle Parked Overnight". Which was 100% False. I don't mind paying fines that are legit, but making fraudulent statements and fining for it is a scam!

If you are looking for a property management company that will simplify your life and manage your neighborhood/property efficiently, look no further. Gulf South Property Management has made being on the HOA board of our neighborhood fun and easy. Bobby is always a phone call or an email away and is quick to respond to all of our needs. Do yourself a favor and give Bobby with Gulf South Property Management a call, I am certain that you will not be disappointed.