Gilbert Real Estate

If I could rate this company Zero stars I would! Honestly i don’t know where to start, they are extremely money hungry, maintenance is a JOKE! They don’t fix anything just waste your time and say they’ll be back to fix things but they NEVER come back. My heat went out in the winter last year and it took MONTHS for them to fix it, all they could provide me with was 1 heater in the dead winter which ultimately drove my electric bill through the roof, they didn’t care as long as they were getting their money then so be it. I also had an insect problem the whole time I lived here it never once got fixed (the apartment still has this problem to this day) even though I put in multiple request to get an inspector out & even sent pictures of the problem. Save your time & money cause this company o

Honestly speaking after reading the reviews idk how Gilbert may of been in the past, but the staff now are really nice and Skylar contacted me every time I emailed her asking about my power cutting off and on and she helped me through and through. As far as my experience has been so far it is a sound place to look into if you’re looking for a home. I would suggest looking into here honestly and giving them a try!

Gilbert realestate is a absolute JOKE!! When we first moved in it had looked like nobody had wiped the counter down.. there was new carpet, along with build up an gunk under the stove an in the counters. And the maintenance is awful we waited months to even get someone to come in an look at our stove it would get stuck on, and burn all night. They came in an told us "just have to shake the nob a little" that didn't work. We continously called texted, never got anything back. Recently a very neglected tree had fell on our unit as a few others an me and a neighbor where vacated the units were condemned. They didn't care to try and helpout or take responsibility for the neglected tree that ended up in my living room. Luckily I can say that everyone that was ASLEEP in the building is alive. Gi

SCAM ALERT* I submitted three rental applications and paid a total of $109.20 on July 16, but none of my applications were ever reviewed. I was repeatedly ignored and never received any updates — not even a courtesy email — despite my follow-ups. I dealt primarily with Skylar, one of their realtors, who was unprofessional, dismissive, and completely unhelpful. After being repeatedly brushed off, I contacted the owner, Serena Gilbert, to request a refund. As of today, I’ve received no meaningful response or resolution. It’s clear this company is either poorly managed or simply doesn’t care about how they treat renters. At this point, I’m preparing to formally dispute the charges and consider filing a complaint with the Virginia Real Estate Board and the Better Business Bureau. I would s

WARNING! Do not under any circumstances rent from this company. I could give 1000 reasons why to stay away from this company unless you want landlords who are deceitful, corrupt, fraudulent, and shady. The conditions of the apartment are absolutely horrid….black mold on the walls since the day I moved in. *To respond to the owner who commented below:I sadly and regrettably rented with you all for far too long. Location is 1021 East Main St. Allegheny hall.