Frontier Property Management & Sales

Pleasant staff. Handled some minor flooding in my unit efficiently and quickly. (The property has a known problem with flooding; sandbags are routinely used during the wet season.) However... Pay careful attention to when your rent is submitted!!! I racked up several late fees and was never notified. A significant chunk of my security deposit was held; 10% really adds up. The lease itself was ambiguous saying 5 (or 2) days grace period. Moral of the story: DON'T assume you will be notified. While I should have had 2 parking spots per the lease, this was not the case. For 90% of my year there, I had one space available to me. The visitor parking was frequently full so my guests had to park on the street on occasion or risk the sheriff being called if parked in what also could have been vi

My family and I are looking to move so we decided to look at a property in Jamestown, within our budget. We gave the required documents and holding fee to get the keys to view the residence. Upon entering, there were dead pincher bugs all over the kitchen counters, cabinet cabinets, window seals and many other places. We also noticed cockroaches. When we went into the bathroom, there was toilet paper and toilet paper rolls everywhere and feces. We know it’s bad if we won’t put our toddler down to walk around and almost throw up. We immediately left went back to the property management and returned the keys. When I told them about our experience, they said they have not been in the property in a while and another Office employee said that was not surprising. The residence was definitely not

Wonderful company!! Candy, Shelly and Belinda are the best! Extremely professional, attentive and friendly! Highly recommend!

Frontier Property Management has done a fantastic job of taking care of our properties for over 10 years. The owner is amazing, so helpful and always available.They can take care of anything and everything you might need. Down to the very last detail. They are extremely professional, knowledgeable, and very friendly. We do not live locally. They removed all the stress from being landlords. They are truly our saving grace. They are the only property management I would recommend, and I highly recommend them.

My time leasing with frontier one would have been fine had it not been for the obvious disorganization, the lack of communication, and ultimately the unprofessionalism that boiled over by the end. Little maintenance requests or questions for my property manager Shelly took a long time to get a response even after multiple follow ups. Once while I was inside my unit my door was unlocked and opened by 2 strangers. Turns out they were given my key by mistake instead of the key of an empty unit to tour alone without a property manager present. So that was a bad experience that was a huge compromise to my safety and showed a lack of organization and attention to important details. There were several other instances that proved disorganization from within their office. In the middle of my lease