Freedom Mortgage

If I could give them zero star I would. I was with another company and very satisfied. Freedom bought them out. I was offered simplified VA refinancing. Four months and numerous emails and phone calls later, they couldn’t get it done. Found a local broker and refinanced with much better terms and fast. This week I was called by them to refinance my investment property. After taking my information, I was told he would calls me back in two hours. He ran my credit without authorization and two weeks later and many phone calls to the individual and his supervisor, no one is answering the phone. I will not do business with this company again, ever.

Worst company I’ve ever dealt with. It has taken 3+ months and still counting to do a simple VA to conventional refinance. Won’t burn names on here but mistakes left and right on this companies side milking my refi trying to get me to pay cash out of pocket to keep my locked in rate. Will never use this company again

Awful! We were sold to them by New Day USA. One fraud after another. Thankfully I starting recording all our phone calls so the lawyers have a lot to work with. Do not go with this company! Tantamount to veteran abuse!

Absolutely worst bank for mortgage! Stay away from them!