FirstService Residential - San Diego

Five-Star Review for Our Community Manager-Nafisa Braimah I would like to sincerely thank our community manager for her outstanding professionalism and support. She truly goes above and beyond for our community. She generously allowed our HOA homeowner group to use the clubhouse at no charge for our community gathering, which made a big difference for all of us. Her willingness to support residents and encourage community connection shows her dedication and care. Throughout the entire process, she was responsive, organized, and very clear in her communication. Her professionalism, efficiency, and attention to detail made everything smooth and stress-free. It is rare to find a community manager who is not only highly capable but also genuinely supportive of homeowners. She sets a true

I have been living in the 3roots community for over two years. Nafisa has been a fantastic HOA manager for the 3Roots community. She is professional, responsive, and always willing to help residents with questions or concerns. Her communication is clear and timely, and she truly cares about keeping the community running smoothly. We really appreciate her dedication and hard work!

I want to recognize Rocio “Rosie” Olascoaga and Conrad Snell for their outstanding work managing our community. Both are professional, responsive, and genuinely care about residents and the property. Rosie is proactive, organized, and ensures projects run smoothly from start to finish. Conrad is calm, knowledgeable, and handles every situation with fairness and respect. Together, they communicate clearly, follow up promptly, and go above and beyond to keep our community well maintained and running efficiently. Their teamwork, dedication, and positive attitude have made a huge difference. We truly appreciate their commitment and would highly recommend them to any community Damon Leaks / California Terrace Vice President

Thank you so much First Service Residential for having such a great General Manager, Ashley Fernandez , at your Civita property. Ashley is welcoming, knowledgeable, professional- a wonderful ambassador for Civita. She helped us greatly. In a world where terrific customer service is hard to find, Ashley is a shining star for your organization.

I live at Breeza in Little Italy, and have been pleased with First Serivce’s response times for emergencies. This was something our last company wasn’t as good at. Response time is key to secure our building and try to save money by not prolonging the issue. In addition, the personal response, time and attention our General Manager Alma Galindo has provided, especially in an emergency has been exceptional! She even worked with us to ensure we were good after she was off work and that is so appreciated! Our staff is well managed and prompt to respond to work order requests. The building is kept immaculate by a dedicated housekeeping crew and in working order with such an helpful and diligent building engineer. I love living at our building!