First Time Inc. Commercial & Residential Property Management & Remodeling

I hired First Time, Inc. and it will be the last time. Poor communication, Short cuts and Shoddy work. The first red flag was the fact that Ken Brown wanted to charge me for an estimate. I needed 4 rooms painted, vinyl flooring put down and a Kitchen tile backsplash for my counter top. The price for the work seemed fair so I decided to hire Ken and two of his workers to complete the work. First they began by painting which was followed by missed spots and left over paint on surfaces that didn't need to be painted. I had to point out the missed areas to be painted and cleaned up. When they went back with a second coat they did not tape off areas and were sloppy. The tile backsplash in the kitchen was being done by The Owner, Ken and his helper Dave. Dave did nice work compared to Ken. He al

Bruce is the best landlord we have ever had! Very easy to communicate with and got things done when we needed them. I wish we could find another place like this to rent from. Highly recommend - thanks for everything Bruce!

We need more Bruce's in the world! Bruce did a great job taking care of an old property we were trying to sell while out of town. Very responsive, forthright and thorough. They even fixed some things the Lowes team couldn't directly handle and saved us the cost of a replacement countertop. If I ever decide to pickup a rental I will definitely pick these guys up; I had excellent first hand experiences with them.

After Brusce had missed our appointment my pregnant wife and I were pretty upset. That said, the Bruce then wrote us a very kind letter accepting all responsibility and even went so far as to offer a potential client to rent our home to us and whoever we choose to go with as our property manager. He also sent us a gift with the apology which in my opinion completely makes up for him missing the appointment. He seems like a very genuine man and very professional.

First Time Inc installed my security door and a new bathroom sink into my house. They showed up when they said they would and were in and out within 2 hours. I was very happy with the service and the workers were courteous and professional. Would definitely recommend.