First American Title Insurance Company

Should’ve read the reviews. I had to hire a real estate attorney and they said they never use First American because of issues. Use CW or Pioneer. Trust me. We had an easement through public land and 3 other companies found it, yet somehow Hannah couldn’t. She also said we didn’t have an easement and then two other companies in town said we did. She wasted my time and money.

As a seller this title company did not get back to us for 3 days at the call back number given by them in their message to us. We had to contact our realtor to get a response back. They brushed it off telling us no problem as our resort town condo address was only less than an hour away from their office. This was on a Friday at 1 pm. They assumed we lived at the condo we sold. Reality was were at minimum 4 hours or more away from their office that closed at 5. And although my husband would be home the next week I had a planned out of state trip the next morning for over a week. This ended up costing us over $300 in extra homeowners dues and property taxes had we been able to sign the paperwork when it was ready 2 weeks prior to my return from my trip and a Veterans Day Holiday no

This title company lost/misplaced $450 of the $930 we paid toward fees for our new condominium. The math was so simple (and on THEIR OWN FORMS) that it was incredible for them to take over 5 weeks to eventually find. During this time 3 of their representatives failed to take or return my phone calls in my attempt to aid them in their embarrassing and seemingly impossible journey! And they charged us $10 to find their oversight!! 😅 Very unprofessional treatment to a good (and former) client!!

Very poor service. Received terrible poor quality responsiveness and assistance after a recent acreage purchase. Takes days to return calls and we could never reach our representative because she was always in “a closing appointment”. We were left without an effective payment mechanism to the owner due to her failure to follow up and follow through. We also felt we were discriminated against. If you’re into a company that drops the ball, fails to perform after sale service, and leaves you hanging another they collected their money and run, the this is your place!

While the employees are very nice, they do not do a thorough job of researching. They failed to find and report publicly recorded documentation that was attached to a property that they represented. As a result, they failed to collect the annual dues for our road maintenance association that was due six months before that had not been paid by the seller. Be careful if First American Title Insurance Company in Wenatchee, WA is representing you.