Firewheel Apartment Homes

I would strongly advise against moving here. Although the apartment is located in what appears to be a nice area, the complex itself does not feel safe. There are people walking around the property at night checking cars and trying apartment doors. One night, a neighbor I had never even spoken to before warned me that someone was attempting to break into our apartment, which she saw through her Ring camera. When I reported this to the front office, the office manager told me that management is not responsible for safety. I was also informed they would not allow anyone to break their lease even after an attempted break in. Because of the safety concerns, I moved my family somewhere safer while still continuing to pay rent at this apartment. After that, management and maintenance entered t

Bianca was very helpful throughout my move-in process. She patiently answered all my questions and made everything smooth and stress-free. I really appreciate her responsiveness and support. So far, the apartment and everything else have been great. I’ll update my review if I experience any issues, but at this point, I’m very satisfied with the experience.

Gates sometimes don’t work which equals to wheels being stolen, just a few I’ve seen. Quite messy frequently on the trash side. Walls very thin, you can hear through them quite a bit. For the price, I’d suggest elsewhere. Only good thing we have had was the maintenance team, old team was great.

Never paid more for such a trash apartment. So many lights flicker (maintenance says that's normal, epileptics beware), my pipes make the scariest noises while I shower, and my dryer takes 3 cycles to dry damp clothes. Appearances are nice, but I've lived in apartments with painted-over-problems that have better maintenance staff. I've only heard nightmares about their activities and haven't had a single problem fixed (they just had a big light bulb and thermostat change, didn't fix my flickering lights). Still waiting on a silverware holder for my dishwasher (moved in a month and a half ago, asked 3 separate times). $2k+ for rent, probably the 2nd worst apartment I've lived in, only because, yes, the place LOOKS nice.

Great community. Maintenance team is great and very responsive. Office staff has been a head ache in the past but since moving here I can't complain. Recently met with Bianca who does an amazing job with customer service. The new manager Candace comes out of her office and interacts with everyone which is something you don't see everyday. I love it here. Look forward to the next resident event 👏