Ernst & Haas Management Co.

Ernst & Hass is not professional at all. They could care less about tenant convenience. They are slow to repair and their maintenance crew does sloppy substandard work. I was taking a shower and the water shut off. 🤬No advance notice was given. When I called the office I was told, "we don't know what's going on", but I'll call you back in 5 minutes. That was 98 minutes ago. Called the office 3 times after, only got voicemail of Eduardo an Octavi. No respect for tenants. I don't know when the water is coming back on. Zero communication from so called property manager. I have to babysit my grandson. I need to have water in my apartment. Ernst & Hass sucks‼️ I am pissed. Even if there was a plumbing emergency plumbers generally knock on the doors of the other units to let them know that the

Beware of this company. The way Ernst & Haas conducts business is beyond unprofessional and dishonest. From the start, their agents rush you through the entire application process, giving you unrealistic deadlines--sometimes only an hour to respond to emails, sign contracts, and pay deposits--threatening to withdraw your application if you don't comply. They also promise pre-move-in walkthroughs and repairs, only to flip their story at the last minute. On our scheduled move-in day, after we had already placed a deposit, they suddenly informed us that the unit was being rented "as is" and that any repairs would have to be submitted as maintenance requests. This was the opposite of what was agreed upon. Big one for us is how they dismissed the obvious water damage in the ceiling as someth

Highly recommend. I hired them to manage my rental property and I have found them to be very professional, responsive, and an advocate for me as an owner. They have done so much to help me with my HOA and really understand the ins and outs of the business. They make sure my tenants are taken care of as well. I have used other property managers and sometimes it felt like they were just there to cash a check. I don't feel that way with Ernst & Haas.

I recently ended a lease with them of a year long. I would advise against renting with them as they are very carefully worded in their contracts so that tenants cannot do anything about getting their full refund. The location itself had employees that were very helpful but the person assigned to manage my specific property was useless when it came to answering any questions I had ever asked. Mostly never responding. I was charged a cleaning fee of 250 for the carpet when I had the entire thing covered in an insulated mat my entire stay and I left it better than I received it. I was also charged 750 for the paint even after I filled every hole with sparkle. Also a cleaning fee of 150. I had some charges that were fair and that was fine but the paint and carpet cleaning were unreal. Never ag

I am compelled to share my frustrating experience with [Pro. One of the most significant issues has been their lack of communication. Despite reaching out multiple times regarding my application and property concerns, I received little to no response, which has been incredibly disheartening. Additionally, it seems that the property supervisor, Luis, is also unresponsive. Important issues that needed his attention ignored, What’s even more troubling is the apparent priority placed on collecting application fees rather than actually renting the property or providing quality service. It feels like the focus is more on making money than on ensuring a positive experience for potential tenants. Overall, my experience with Ernst & Haas Management Co. has been disappointing due to their lack of c